Team-oriented and customer-centered Server with passion for food service industry. Works well in large groups for private events. Adaptable, Hardworking collaborator with over 10-year background providing exceptional customer service and food service to attain highest level of guest satisfaction.
Skills
POS
Buffet assembly and take down
Conflict Resolution
Sales Techniques
Inventory
Cleaning
Stocking
Experience
02/2022 to Current
Breakfast Attendant/Lead Banquet ServerWeis Markets, Inc. – Binghamton, NY,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Completed opening and closing checklists to ensure smooth restaurant operations.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Verified food tray contents and transported each from kitchen to banquet hall
Prepared salads, appetizers and garnishes to assist kitchen staff.
Organized and laid out buffet equipment, food displays and other items.
Reviewed banquet event orders to determine room layouts and schedule staff.
Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Maintained detailed records of stock and reviewed inventory to plan events.
Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
Stored food in designated containers and storage areas to prevent spoilage.
Weighed, measured and mixed ingredients according to recipes or personal judgment.
Kept detailed records of food and supply inventory, ordJessicag more or alerting chefs of deficiencies.
02/2019 to 12/2022
Deli ClerkUs Silica – Bellaire, OH,
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Organized ingredients and restocked supplies to prepare for busy periods.
Informed customers of deli specials to increase profits.
Documented and entered special orders for event catJessicag and party trays.
Followed recipes and customer requests to prepare meals.
Checked signage and pricing to verify accurate displays on counters and in cases.
Created aesthetically pleasing food arrangements for special orders and party trays.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Scrubbed and polished counters to remove debris and food.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Processed payments on cash register and counted back bills and change to patrons.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Secured and stored items until customer pickup.
Scanned items when pulling from shelves to update system stock information.
07/2017 to 12/2018
Night Shift SupervisorBenihana Inc. – Cincinnati, OH,
Trained employees in proper work procedures and performance strategies to optimize operations.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Performed opening and closing procedures, set up registers and arranged products to keep facility operations-ready.
Completed opening and closing duties to facilitate business operations.
Improved daily operational plans, developed production schedules and optimized task flow.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Delegated [Type] tasks to team of [Number].
Evaluated and performed equipment maintenance to support operational goals.
Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
Resolved customer complaints and reported issues to senior management.
Handled inventorying responsibilities.
Addressed customers' concerns and questions and handled complaints.
Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
Monitored security and enforced loss prevention strategies during shift.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Adhered to company food, safety, quality and sanitation policies.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Reviewed daily task list with employees and assigned tasks for completion.
Performed frequent checks to maintain consistently high quality of food preparation and service.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Trained new employees to perform duties.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
04/2016 to 01/2017
BartenderTurtle Bayou Landing – City, STATE,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Completed regular bar inventories and daily requisition sheets.
Balanced daily registers and generated sales reports for management.
Collected and organized daily till totals and tips.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education and Training
Expected in 05/2002 to to
High School Diploma: Channelview High School - Channelview, TX GPA:
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