LiveCareer-Resume

breakfast attendant housekeeper resume example with 17 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivated worker trained in cleaning, sanitation and customer service. Seeking to leverage experience and training to build long-term career in field. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Mopping and buffing floors
  • Dish preparation
  • Exceptional time management
  • Hospitality background
  • Excellent oral and written communication
  • Customer-oriented
  • Decision making skills
  • Supply inventory management
  • Guest amenity replenishment
  • Hardworking
  • Quality assurance controls
  • Five-star resort cleaning
  • Cleaning methods
Experience
04/2017 to 11/2019 Breakfast Attendant/Housekeeper Schnitzer Steel Industries, Inc. | Concord, NH,
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.
  • Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
  • Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Greeted guests with friendliness and professionalism.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.
08/2012 to 09/2014 Store Manager Alvarez & Marsal | Charlotte, NC,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Trained employees on store security, monetary procedures and customer service expectations.
10/2001 to 08/2011 Paralegal/Legal Assistant The Cochran Firm | City, STATE,
  • Efficiently managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Assisted attorneys by researching and consolidating information from legal resources.
  • Organized legal memoranda and client correspondence.
  • Processed all assigned cases according to company and client service level agreements.
  • Drafted, received and tracked due diligence checklist.
  • Displayed superior confidentiality in all mail, telephone and in person communications.
  • Gathered and organized pre-trial discovery, records and evidence, including witness interviews.
  • Developed billing records by tracking time data for monthly billing cycles.
  • Drafted wide breadth of legal documents, including interrogatories, admissions requests and examination materials.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Knowledgeable with pleadings, affidavits, motions and exhibit preparation.
  • Oversaw all administrative requirements, including client billing and electronic court filings.
  • Issued subpoenas for all necessary records in preparation for trials.
  • Drafted various court documents, invoices and enclosures at attorneys' request.
  • Handled travel arrangements for attorneys.
  • Drafted legal complaints, summons and interrogatories.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
  • Completed case research via LexisNexis and Westlaw databases.
  • Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
  • Met with clients and other legal professionals to discuss case details.
  • Composed and typed routine letters of correspondence.
  • Collected data to prepare and draft settlement packages for clients.
  • Assisted attorneys during court proceedings.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Managed communication with courts regarding status of petitions and granted orders.
  • Interviewed clients to obtain vital case information to support associates.
  • Revised and maintained master calendar for client appointments.
  • Remained highly organized and detail-oriented while working on several cases simultaneously.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Oversaw legal team appointments, hearing and depositions schedules.
  • Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Assisted litigation team with trial preparation by conducting research and drafting court documents.
  • Trained new employees on office equipment and job duties.
  • Submitted electronic filings and organized court materials, schedules and actions.
  • Gathered and organized documentation for legal briefs, responses to opposing counsel, motions and trial evidence.
  • Researched and developed jury presentations and exhibits.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
  • Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
04/1999 to 10/2001 House Cleaner/Office Manager Maids On The Move | City, STATE,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Used digital timekeeping system to document hours worked each day.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Swept and damp-mopped private stairways and hallways.
  • Interacted pleasantly with clients when performing daily duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Organized supplies for efficient use based on expected customer needs.
Education and Training
Expected in 05/1998 High School Diploma | Northview High School, Dothan, AL, GPA:
Expected in | Wallace Community College, Dothan, AL, GPA:

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Resume Overview

School Attended

  • Northview High School
  • Wallace Community College

Job Titles Held:

  • Breakfast Attendant/Housekeeper
  • Store Manager
  • Paralegal/Legal Assistant
  • House Cleaner/Office Manager

Degrees

  • High School Diploma

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