Breakfast Attendant/Housekeeper Resume Example Schnitzer Steel Industries, Inc.

BREAKFAST ATTENDANT/HOUSEKEEPER

Summary

Motivated worker trained in cleaning, sanitation and customer service. Seeking to leverage experience and training to build long-term career in field. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills

Interior and exterior cleaning
Focused and detail-oriented
Mopping and buffing floors
Dish preparation
Exceptional time management
Hospitality background
Excellent oral and written communication
Customer-oriented

Decision making skills
Supply inventory management
Guest amenity replenishment
Hardworking
Quality assurance controls
Five-star resort cleaning
Cleaning methods

Experience

Breakfast Attendant/Housekeeper
Concord , NHSchnitzer Steel Industries, Inc./Apr 2017 to Nov 2019

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Requested maintenance orders to fix non-working equipment and address room damage.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Interacted pleasantly with clients and guests when performing daily duties.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Prepared daily breakfast bar with abundant self-serve and cooked meal items.
Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored dining spaces to quickly clear and clean tables between guests.
Greeted guests with friendliness and professionalism.
Monitored customer movements and quickly cleared empty tables for future customers.
Managed inventory of dining room products, including condiments, linens and flatware.
Supported serving staff in delivering accurate and well-presented food orders.
Recognized by management for providing exceptional customer service.
Achieved cost-savings by developing functional solutions to problems.

Store Manager
Charlotte , NCAlvarez & Marsal/Aug 2012 to Sep 2014

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Resolved customer problems by investigating issues, answering questions and building rapport.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Reorganized sales floor to optimize customer flow and improve product visibility.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Rotated inventory from oldest to newest to maintain fresh stock.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Trained employees on store security, monetary procedures and customer service expectations.

Paralegal/Legal Assistant
City , STATEThe Cochran Firm/Oct 2001 to Aug 2011

Efficiently managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Assisted attorneys by researching and consolidating information from legal resources.
Organized legal memoranda and client correspondence.
Processed all assigned cases according to company and client service level agreements.
Drafted, received and tracked due diligence checklist.
Displayed superior confidentiality in all mail, telephone and in person communications.
Gathered and organized pre-trial discovery, records and evidence, including witness interviews.
Developed billing records by tracking time data for monthly billing cycles.
Drafted wide breadth of legal documents, including interrogatories, admissions requests and examination materials.
Participated in client interviews, observed questioning process and took notes to document information.
Knowledgeable with pleadings, affidavits, motions and exhibit preparation.
Oversaw all administrative requirements, including client billing and electronic court filings.
Issued subpoenas for all necessary records in preparation for trials.
Drafted various court documents, invoices and enclosures at attorneys' request.
Handled travel arrangements for attorneys.
Drafted legal complaints, summons and interrogatories.
Filed pleadings and required paperwork with court clerk according to strict deadlines.
Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
Completed case research via LexisNexis and Westlaw databases.
Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
Met with clients and other legal professionals to discuss case details.
Composed and typed routine letters of correspondence.
Collected data to prepare and draft settlement packages for clients.
Assisted attorneys during court proceedings.
Consulted with clients, witnesses and legal professionals to define and document case details.
Managed communication with courts regarding status of petitions and granted orders.
Interviewed clients to obtain vital case information to support associates.
Revised and maintained master calendar for client appointments.
Remained highly organized and detail-oriented while working on several cases simultaneously.
Handled all telephone calls, meeting plans and conference organization requirements.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Oversaw legal team appointments, hearing and depositions schedules.
Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
Assisted litigation team with trial preparation by conducting research and drafting court documents.
Trained new employees on office equipment and job duties.
Submitted electronic filings and organized court materials, schedules and actions.
Gathered and organized documentation for legal briefs, responses to opposing counsel, motions and trial evidence.
Researched and developed jury presentations and exhibits.
Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.

House Cleaner/Office Manager
City , STATEMaids On The Move/Apr 1999 to Oct 2001

Handled scheduling and managed timely and effective allocation of resources and calendars.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Monitored office inventory to maintain adequate supply levels and order products.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Used digital timekeeping system to document hours worked each day.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Swept and damp-mopped private stairways and hallways.
Interacted pleasantly with clients when performing daily duties.
Checked inventory for required supplies and made lists for needed cleaning products.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Organized supplies for efficient use based on expected customer needs.

Education and Training

High School DiplomaNorthview High SchoolMay 1998City

Wallace Community CollegeCity

Resume Overview

School Attended

Northview High School
Wallace Community College

Job Titles Held:

Breakfast Attendant/Housekeeper
Store Manager
Paralegal/Legal Assistant
House Cleaner/Office Manager

Degrees

High School Diploma

Breakfast Attendant/Housekeeper Resume Example

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