Breakfast Attendant resume example with 2+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Friendly breakfast attendant with strong history of excellent guest service. Outgoing with excellent communication skills. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Hardworking and versatile with proven organization skills. Work well in high pressure settings in a leadership role as well as team roles. Takes the initiative, stays focused and dedicated on daily task assign. Attends work dressed appropriate and organized. Welcomes positive and as negative criticism.
Skills
|
|
Work History
08/XXX2 to Current
Breakfast Attendant The Del Monte Lodge – Ithaca, NY,
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Offered product samples, answered questions and helped customers find items.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
08/XXX1 to 06/XXX2
Barista Rivers Casino – Schenectady, NY,
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
04/XXX1 to 01/XXX2
Hostess Beaver Creek Ski Resort – Beaver Creek, CO,
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Used cash registers and credit card machines to cash out customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
12/2019 to 04/XXX1
Third Key Holder Ardene – Wayne, NJ,
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Processed cash, credit, debit and check payments.
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Broke down boxes and disposed of trash.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Education
Expected in 01/XXX2
Certificate: Medical Assisting
Prospect Career College - Washington, DC
Prospect Career College - Washington, DC
Expected in 06/XXX0
High School Diploma:
National Collegiate Preparatory Pchigh School - Washington, DC
National Collegiate Preparatory Pchigh School - Washington, DC
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Prospect Career College
- National Collegiate Preparatory Pchigh School
Job Titles Held:
- Breakfast Attendant
- Barista
- Hostess
- Third Key Holder
Degrees
- Certificate
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:As seen in:![Forbes]()
![CNet]()
![Business Insider]()
![Mashable]()
![The New York Times]()