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breakfast attendant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Motivated and hardworking employee seeking new role in fast-paced work environment. Ready to bring skills to support team and customer needs with fast, high-quality assistance. Proficient in keeping work area clear and supplies stocked. Good relationship-building and time management abilities.

Skills
  • Customer seating
  • Food running
  • Table setup
  • Guest service
  • Time management
  • Customer service
  • Training
  • Strategic planning
  • Customer assistance
  • Customer greeting
  • Credit and cash transactions
  • Merchandise restocking
Experience
10/2019 to Current
Breakfast Attendant Sage Hospitality Resources, Llp Washington, DC,
  • Stocked displays with new and transferred merchandise.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Offered product samples, answered questions and suggested products.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
03/2018 to 09/2019
Banquet Server Grand Casino Foxtrot Marketing, MN,
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Prepared salads and appetizers to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Designed custom private function and banquet packages to accommodate groups of up to 450, including business dinners, sales presentations, club meetings, weddings and charity events.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 20 to 450.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Carried appetizer and drink trays around banquet events, maneuvering around guests and furniture without spilling.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Set up for events with up to 450 attendees, preparing serving and appetizer trays and setting tables.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
05/2017 to 09/2017
Cashier Andretti Indoor Karting & Games Cutler Bay, FL,
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted Supervisor's with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Education and Training
Expected in 05/2019 to to
Associate of Arts:
Central Lakes College - Brainerd, MN
GPA:

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Resume Overview

School Attended

  • Central Lakes College

Job Titles Held:

  • Breakfast Attendant
  • Banquet Server
  • Cashier

Degrees

  • Associate of Arts

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