LiveCareer-Resume

breakfast attendant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Customer Service
  • Customer Satisfaction Promotion
  • Employee Training
  • Kitchen Operations
  • Team Leadership
  • Food Service
  • Cleaning and Sanitizing
  • Customer Relations
  • Quality Assurance
  • Safe Food Handling
  • Teamwork and Collaboration
  • Clear Communication
  • Food Safety
  • Food Preparation
  • Guest Assistance
Experience
Breakfast Attendant, 12/2021 to Current
B.F. Saul Company HospitalityBethesda, MD,
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Created food displays according to established standards and replaced dated products with fresh.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served [Number]+ guests per day at complimentary breakfast station.
  • Greeted guests with friendliness and professionalism.
  • Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
Housekeeper, 06/2020 to 11/2021
Affinity Living GroupZephyrhills, FL,
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Sorted and counted linens and organized in storage areas.
  • Used cleaning chemicals following proper guidelines.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Housekeeping Supervisor, 02/2013 to 10/2019
Fundamental Administrative Services, LlcBeverly Hills, TX,
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Verified each completed room against standard plans to maintain consistency.
  • Communicated with maintenance team on damages to repair.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Practiced safe work habits and wore protective safety equipment.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Assistant Manager, 02/1996 to 05/2005
SonicDallas, TX,
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Delegated work to staff, setting priorities and goals.
Education and Training
GED: , Expected in 1997 to Wickenburg High School - Wickenburg, AZ
GPA:

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Resume Overview

School Attended

  • Wickenburg High School

Job Titles Held:

  • Breakfast Attendant
  • Housekeeper
  • Housekeeping Supervisor
  • Assistant Manager

Degrees

  • GED

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