Breakfast Attendant Resume Example Hampton Inn & Suites Hood River

BREAKFAST ATTENDANT

Summary

Industrious Food Attendant bringing 8 years of exceptional performance in related roles. Enthusiastic and personable with an aptitude for driving customer satisfaction and loyalty.

Skills

Order processing
Meal prep
Customer assistance
Customer service
Inventory
Safe food handling
Phone orders
Cleanliness and sanitation
Food handling safety

Menu item expertise
Guest service
Food running
Table bussing
Table setting arrangement
Table setup
Menu inquiries
Customer seating

Experience

03/2019 to 07/2020

Breakfast AttendantHampton Inn & Suites Hood River － Hood River, OR

Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
Illustrated proper food handling safety protocols at all times.
Answered customer inquiries in regard to nutritional information and menu offerings.
Maintained dining and food service areas in clean, safe and sanitary manner.
Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
Oversaw inventory in buffet, reporting replacement needs to kitchen management.
Provided exceptional service that reflected restaurant standards and core values.
Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
Stocked displays with new and transferred merchandise.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Greeted guests with friendliness and professionalism.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Managed inventory of dining room products, including condiments, linens and flatware.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

01/2017 to 11/2018

WaitressShari's Restaurant － Hood River, OR

Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Increased sales of key menu items through effective upselling.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

03/2009 to 07/2017

Head WaitressCharburger － Hood River, OR

Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Partnered with team members to efficiently serve food and beverages.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant, resulting in perfectness.

Education and Training

06/1993

GEDOregon Coast Community College

Certifications

Food Handlers Safety Card

O.l.C.C Card

Resume Overview

Companies Worked For:

Hampton Inn & Suites Hood River
Shari's Restaurant
Charburger

School Attended

Oregon Coast Community College

Job Titles Held:

Breakfast Attendant
Waitress
Head Waitress

Degrees

Breakfast Attendant Resume Example

Resume Score: 80%

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