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Breakfast Attendant Resume Example

Resume Score: 80%

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BREAKFAST ATTENDANT
Career Profile

A dedicated and personable Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Results-oriented mindset and experience in providing top tier customer service in busy environments will make me an asset to any business. In addition having a friendly, energetic demeanor and hands-on experience in customer service have allowed me to provide exceptional service and sales support in the customer service industry. Strong communication and organizational abilities could be additionally resourceful in a role of increased responsibility where strengths in service and sales will be valuable.

Core Strengths
  • Active listening skills
  • Excellent verbal communication
  • Seasoned in conflict resolution
  • Adaptive team player
  • Courteous demeanor


  • Strong organizational skills
  • Energetic work attitude
  • Time Management
  • Customer service expert
Relevant Experience
  • Oversaw decrease in customer complaints.
  • Helped maintain a customer satisfaction rate on establishments website reviews.
  • Increased team efficiency through implementation of various process improvements.
  • Performed all transactions in a cordial, efficient and professional manner.
  • Communicated with customers regarding orders, comments and complaints.
  • Trained new employees.
Work Experience
08/2015 to Current
Breakfast AttendantHampton Inn and Suites at Landfall Park - Wilmington, NC
  • Assisted guests with any special requests during their visits.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Contacted housekeeping or maintenance staff when guests reported problems.
  • Referred guests to local restaurants and recommended attractions in the area.
  • Greeted all guests in a courteous and professional manner.
03/2014 to 01/2015
CashierFood Lion - Wrightsboro, NC
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Issued receipts for purchases and gifts
  • Bagged merchandise by following standard procedures. Organized register supplies.
  • Worked with customer service to resolve issues. Weighed food to determine correct pricing.
  • Operated cash register with proficiency.
  • Maintained gift certificate documentation.
  • Provided professional and courteous service at all times.
04/2013 to 10/2013
Server/WaitressUncle Louie's Pizza Lounge - Wilmington, NC
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Consistently adhered to quality expectations and standards.
  • Delivered exceptional, friendly and fast service.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Effectively used items in stock to decrease waste and profit loss.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Correctly calculated charges, issued bills and collected payments.
  • Continually kept carpets and floor clear of debris.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
  • Facilitated prompt and accurate seating and service of all guests.
  • Politely answered phones promptly and recorded and confirmed reservations.
  • Greeted guests and communicated about wait time.
  • Routinely checked menus to verify they were current, clean and wrinkle-free.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Completed opening and closing checklists according to set standards.
  • Actively complied with all health department regulations and rectified issues immediately.
  • Maximized table turns and rotated seating for maximum guest satisfaction.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
  • Hand-washed dishes and glassware thoroughly.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Provided high quality service.
  • Promptly and consistently reset tables with spotless service ware.
  • Greeted guests in a pleasant and courteous manner.
  • Transported all dirty tableware from dining room to dish-washing area for proper cleaning.
  • Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.
  • Stocked and maintained silverware, linen and condiments.
Education
2009
High School Diploma: GeneralE.A. Laney High School - Wilmington, NC, U.S.A.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hampton Inn and Suites at Landfall Park
  • Food Lion
  • Uncle Louie's Pizza Lounge

School Attended

  • E.A. Laney High School

Job Titles Held:

  • Breakfast Attendant
  • Cashier
  • Server/Waitress

Degrees

  • High School Diploma : General

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