Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Organized and energetic Breakfast Attendant with over [Number] years of food preparation and serving experience. Efficiently arranged and maintained daily breakfast bar buffet and beverage station for high-volume establishments. Delivered high-quality guest service while consistently meeting company objectives for customer satisfaction. Friendly [Job Title] with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Talented Table Busser with [Number] years of experience. Excellent serving customers and maximizing loyalty while keeping dining rooms ready for any need. Successful at organizing and prioritizing tasks and clearing tables. Personable Dining Room Attendant with [Number] years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Skills
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Work History
Breakfast Attendant, 10/2018 - Current
The Del Monte Lodge – Rochester, NY,
The Del Monte Lodge – Rochester, NY,
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Improved guest comfort and satisfaction through personalized service and support.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Addressed special allergen-free food requests and worked to improve guest experience.
- Cooked and served made-to-order omelets, french toast and pancakes.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Assisted customers with carry-out service.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Set up advertising signs and displays on shelves, counters and tables.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Shuttle Driver, 08/2015 - 08/2016
Us Foods, Inc. – Charlottesville, VA,
Us Foods, Inc. – Charlottesville, VA,
- Transported customers to and from [Location].
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Drove [Number]-passenger shuttle bus to and from terminal.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Provided information about area attractions and facility amenities.
- Conducted efficient cargo transfers to maintain route schedules.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Transported hazardous materials and oversized shipments without incident.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Read maps and followed written and verbal geographic directions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Assistant Store Manager, 07/2013 - 08/2016
Tommy Bahama – Palm Beach Gardens, FL,
Tommy Bahama – Palm Beach Gardens, FL,
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Cart Pusher, 05/2013 - 08/2013
Coborn's – Rice Lake, WI,
Coborn's – Rice Lake, WI,
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collected carts left in parking areas and returned to retail stores.
- Assisted customers in loading groceries into cars.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Directed customers to appropriate areas in store to assist with locating products.
- Aided customers in locating items and provided product information to assist purchase decisions.
- Monitored restrooms and aisles to remain free of hazards and promote customer safety.
- Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
- Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties.
- Removed litter from parking lot, planters and cart storage areas.
- Gathered carts manually and with remote controlled cart pusher.
- Sought opportunities to welcome, engage and serve customers.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
Education
High School Diploma: , Expected in 06/2012
Cary High School - Cary, NC
Cary High School - Cary, NC
Additional Information
Volentering:
Summer sport camps
Vaction Bible
After school program
youth programs
Large Convinstion Events
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School Attended
- Cary High School
Job Titles Held:
- Breakfast Attendant
- Shuttle Driver
- Assistant Store Manager
- Cart Pusher
Degrees
- High School Diploma
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