Breakfast Attendant Resume Example
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BREAKFAST ATTENDANT
Professional Summary
JOB OBJECTIVE: Deliver high-quality guest service while consistently meeting company objectives for customer satisfaction. Enthusiastic and driven assistant with 5 years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient quality service. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Skills
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Work History
Breakfast Attendant11/2014 to Current
Schulte Hospitality Group – Elmsford , NY
Schulte Hospitality Group – Elmsford , NY
- Managed 50 - 180 customers per day with courteous, and helpful service
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Improved guest comfort and satisfaction through personalized service and support.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Addressed special allergen-free food requests and worked to improve guest experience.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Followed company cleaning and sanitation guidelines to comply with health department regulations.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Ensured exceptional guest experiences through attentive service.
- Greeted customers and answered any questions.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Executive Secretary03/2008 to 09/2011
Department Of Veterans Affairs – Lihue , HI
Department Of Veterans Affairs – Lihue , HI
- Responsible , for purchase orders and payments.
- Provide extensive customer service regarding policy and services.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Handled all scheduling for staff calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Carefully transcribed phone messages and relayed to appropriate personnel within minimal time of each call.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Administration Assistant02/2000 to 12/2007
Icon – Long Beach , CA
Icon – Long Beach , CA
- Prepare City permits, invoices and purchase orders.
- Prepare staff minutes and provide extensive customer service regarding Engineering policy and services.
- Prepare RFPs and record keeping of contracts.
- Coordinate and track water shares
- Worked with supervisors and management to maintain status reports and update information for developer projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance of development contractors.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Conferred with manager on departmental policies and projects.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and implemented standard operating procedures for records handling.
Education
Attended Salt Lake Community College and majored in Business Administration. Certified Public Manager and supervisory certificates - (500 hours) University of Utah. Notary Public certificate.
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Resume Overview
Job Titles Held:
- Breakfast Attendant
- Executive Secretary
- Administration Assistant
Degrees
- Attended Salt Lake Community College and majored in Business Administration. Certified Public Manager and supervisory certificates - (500 hours) University of Utah. Notary Public certificate.
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