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Breakfast Attendant Resume Example

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BREAKFAST ATTENDANT
Professional Summary

JOB OBJECTIVE: Deliver high-quality guest service while consistently meeting company objectives for customer satisfaction. Enthusiastic and driven assistant with 5 years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient quality service. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Skills
  • Microsoft Word, Excel, Quicken, Acts, and Power Point. Typing 92+ and shorthand 120+ words per minute.
  • Billings
  • Business Administration
  • Contracts
  • Credit
  • Customer service
  • Forms
  • Prepare invoices
  • Director
  • Excel
  • Office
  • Power Point
  • Microsoft Word
  • Notary Public
  • Quality
  • Quicken
  • Record keeping
  • Sales
  • Scheduling
  • Shorthand
  • Structured
  • Supervisory
  • Typing
  • Food preparation and safety
  • Performance improvement
  • Table clearing
  • Food running
  • Guest seating
  • Communication skills
  • Dining room cleanliness
  • Buffet servicing
  • Timely food delivery
  • Beverage preparation
  • Data Entry
  • Driver correspondence
  • Administrative support
  • Sales expertise
  • Telephone etiquette
  • Spreadsheet Development
  • Stocking and Replenishing
Work History
Breakfast Attendant11/2014 to Current
Hampton INN – Sandy, Utah
  • Managed 50 - 180 customers per day with courteous, and helpful service
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Ordered food supplies at end of shift for next day delivery by suppliers.
  • Followed company cleaning and sanitation guidelines to comply with health department regulations.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Ensured exceptional guest experiences through attentive service.
  • Greeted customers and answered any questions.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Executive Secretary03/2008 to 09/2011
Environmental Quality – Salt Lake City, Utah, UT
  • Responsible , for purchase orders and payments.
  • Provide extensive customer service regarding policy and services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Handled all scheduling for staff calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Carefully transcribed phone messages and relayed to appropriate personnel within minimal time of each call.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Administration Assistant02/2000 to 12/2007
Riverton City – Riverton City, Utah
  • Prepare City permits, invoices and purchase orders.
  • Prepare staff minutes and provide extensive customer service regarding Engineering policy and services.
  • Prepare RFPs and record keeping of contracts.
  • Coordinate and track water shares
  • Worked with supervisors and management to maintain status reports and update information for developer projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance of development contractors.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Conferred with manager on departmental policies and projects.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and implemented standard operating procedures for records handling.
Education
Attended Salt Lake Community College and majored in Business Administration. Certified Public Manager and supervisory certificates - (500 hours) University of Utah. Notary Public certificate.
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Resume Overview

Companies Worked For:

  • Hampton INN
  • Environmental Quality
  • Riverton City

Job Titles Held:

  • Breakfast Attendant
  • Executive Secretary
  • Administration Assistant

Degrees

  • Attended Salt Lake Community College and majored in Business Administration. Certified Public Manager and supervisory certificates - (500 hours) University of Utah. Notary Public certificate.

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