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Bartender PM Shift Supervisor Resume Example

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BARTENDER PM SHIFT SUPERVISOR
Summary

Responsible [Job Title] skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Skills
  • Safe serving knowledge
  • Outstanding customer service
  • Proficient in mixology
  • Alcohol ordering
  • Anticipating guest needs
  • Extensive spirits knowledge
  • Health codes compliance
  • Beer, wine and soju cocktails
  • Service-oriented mindset
  • Maintaining a clean bar
  • Employee training
  • Marketing and sales experience
  • Cash and credit transactions
  • Extensive wine knowledge
  • Cash register operation
  • Wine and liquor expertise
  • Extensive beer knowledge
  • Outgoing personality
  • Cocktail list development
Experience
Bartender PM Shift Supervisor | 03/2019 to Current
Hamilton's Pub - Columbus , Ohio
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Supervised cleanliness of guest service areas before, during and after service.
  • Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
  • Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Processed $[Amount] in daily revenue on average day with totals as high as $[Amount] during special events and promotions.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
Bartender | 07/2018 to 04/2020
Coaches Gahanna - Gahanna, Ohio
  • Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Inventoried glass and stemware, cutting costs [Number]% through effective inventory management.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Lead Bartender | 09/2015 to 05/2018
Briny Pub Pompano Beach - Pompano , FL
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked [Number] customer IDs per day to verify legal age of customers.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Assisted [Job title] with design and development of beverage menu, resulting in [Number]% increase in [Timeframe] sales.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Estimated daily beverage consumption to maintain proper inventory levels.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Education and Training
Gahanna Lincoln High School - Gahanna, Ohio
High School Diploma
03/2010
Fairfield Career Center - Carroll, OH
Certificate
Health Technology, 05/2010
Capital University - Columbus, OH
Bachelor of Arts
Political Science, 05/2014
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Resume Overview

Companies Worked For:

  • Hamilton's Pub
  • Coaches Gahanna
  • Briny Pub Pompano Beach

School Attended

  • Gahanna Lincoln High School
  • Fairfield Career Center
  • Capital University

Job Titles Held:

  • Bartender PM Shift Supervisor
  • Bartender
  • Lead Bartender

Degrees

  • High School Diploma
    Certificate
    Bachelor of Arts

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