Responsible [Job Title] skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Skills
Safe serving knowledge
Outstanding customer service
Proficient in mixology
Alcohol ordering
Anticipating guest needs
Extensive spirits knowledge
Health codes compliance
Beer, wine and soju cocktails
Service-oriented mindset
Maintaining a clean bar
Employee training
Marketing and sales experience
Cash and credit transactions
Extensive wine knowledge
Cash register operation
Wine and liquor expertise
Extensive beer knowledge
Outgoing personality
Cocktail list development
Experience
Bartender PM Shift Supervisor, 03/2019 to Current Amc Entertainment Inc. – Austin, TX,
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
Supervised cleanliness of guest service areas before, during and after service.
Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Upsold customers from shelf to premium brands to help boost sales.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Made product recommendations to customers based on preference, food pairings and special promotions.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Processed $[Amount] in daily revenue on average day with totals as high as $[Amount] during special events and promotions.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Stocked bar with beer, wine, liquor and related supplies.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Worked with management to plan and implement special events to boost customer numbers and profits.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
Engaged in small talk with patrons to build rapport and earn repeat business.
Handled all delegated tasks, including [Task] and [Task].
Recognized by management for providing exceptional customer service.
Bartender , 07/2018 to 04/2020 Lifestyle Communities, Ltd. – New Albany, OH,
Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Planned and updated menus to capitalize on changing trends in customer preferences.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Made product recommendations to customers based on preference, food pairings and special promotions.
Reduced inventory losses by creating new drink menu items to move older products.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Inventoried glass and stemware, cutting costs [Number]% through effective inventory management.
Stocked bar with beer, wine, liquor and related supplies.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Produced and balanced daily and weekly sales reports to assess and coordinate staff.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Lead Bartender, 09/2015 to 05/2018 Briny Pub Pompano Beach – City, STATE,
Worked with management to plan and implement special events to boost customer numbers and profits.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Planned and updated menus to capitalize on changing trends in customer preferences.
Stocked bar with beer, wine, liquor and related supplies.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Checked [Number] customer IDs per day to verify legal age of customers.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Upsold customers from shelf to premium brands to help boost sales.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Assisted [Job title] with design and development of beverage menu, resulting in [Number]% increase in [Timeframe] sales.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Estimated daily beverage consumption to maintain proper inventory levels.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Monitored patrons to keep alcohol consumption at designated levels.
Offered preferred tables and other special accommodations to VIP customers.
Promoted products to customers to enhance bill totals with high-profit items.
Reduced inventory losses by creating new drink menu items to move older products.
Engaged in small talk with patrons to build rapport and earn repeat business.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Produced and balanced daily and weekly sales reports to assess and coordinate staff.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Education and Training
High School Diploma: , Expected in 03/2010 Gahanna Lincoln High School - Gahanna, Ohio GPA:
Certificate: Health Technology, Expected in 05/2010 Fairfield Career Center - Carroll, OH GPA:
Bachelor of Arts: Political Science, Expected in 05/2014 Capital University - Columbus, OH GPA:
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