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Barista Shift Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated Barista Manager leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment. High-energy culinary professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards for taste and presentation. Results-oriented and hardworking with excellent multitasking skills and focused mentality.

Skills
  • Espresso machine operations
  • Employee training
  • Inventory management
  • Supplier management
  • Touch-screen point of sale
  • Food safety understanding
  • Opening and closing procedures
  • Project planning
  • Menu memorization
  • High-volume dining
  • Check payment processing
  • Table Bussing
  • Dining customer service
  • Communication
  • People skills
  • Safe food handling
Experience
Barista Shift Supervisor, 05/2020 to Current
Giant Eagle Allison Park, PA,
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Collaborated with owner to discuss future adjustments to increase sales and operational efficiency.
  • Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Managed kitchen staff team of 1 and assigned various stages of food production.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cook Helper, 01/2017 to 05/2020
Hca Bedford, TX,
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cleaned utensils, dishes and glasses for customer use.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Barista Manager, 06/2015 to 11/2016
Hyatt Oceanside, CA,
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Greet customers daily, answer any questions and recommend drinks and pastries.
  • Greeted guests with pleasant smile and superior customer service.
Education and Training
BBA: Business Administration And Management, Expected in
to
Penn Foster College - Scottsdale, AZ
GPA:

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Resume Overview

School Attended
  • Penn Foster College
Job Titles Held:
  • Barista Shift Supervisor
  • Cook Helper
  • Barista Manager
Degrees
  • BBA

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