Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Experienced hospitality professional with strong leadership and relationship-building skills.
Skills
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Work History
11/2015 to 01/2016
Bar / Gaming Attendant Motel 6/Studio 6 – Colchester, VT,
- Served customers at the bar and throughout the bar area.
- Set up glassware and liquor prior to events.
- Upheld strict cash handling procedures.
- Refused service to intoxicated guests.
- Cleaned, mopped and vacuumed the bar area.
- Conducted monthly inventory / stocktakes.
- Closed out cash register and prepared cashier report.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Retrieved liquor, wine and beer from various storage facilities.
- Served each guest courteously, quickly and efficiently.
- Cleaned and changed ashtrays and emptied trash cans as necessary.
- Poker Machine, Keno and TAB operations
10/2014 to 11/2015
Shop Assistant / Groomer Abm – Middleburg Heights, OH,
- Brushed, bathed and conditioned animals’ coats.
- Promoted grooming services and products to customers.
- Coordinated with grooming technicians to guarantee owner satisfaction.
- Retained customers by calling and sending reminder cards for appointments.
- Advised owners regarding animal care and supplementary training at home.
- Updated client records and added appointments to company calendar.
02/2013 to 10/2014
Duty Manager Hilton Worldwide – Hattiesburg, MS,
- Worked directly with staff and other managers to achieve results.
- Hired, trained, coached and mentored staff.
- Monitored areas for security issues and safety hazards.
- Balanced tills, floats and safes.
- adherence to compliance requirements of the company
- Created attractive displays to promote items.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
- Effectively and calmly resolved situations with intoxicated guests.
- Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
- Completed regular bar inventories and daily requisition sheets as requested.
- Poker Machine, Keno and TAB operations
2009 to 02/2013
Duty Manager South Tweed Tavern (ALH) – City, STATE,
- Worked directly with staff and other managers to achieve results.
- Hired, trained, coached and mentored staff.
- Monitored areas for security issues and safety hazards.
- Balanced tills, floats and safes.
- adherence to compliance requirements of the company
- Created attractive displays to promote items.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
- Effectively and calmly resolved situations with intoxicated guests.
- Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
- Completed regular bar inventories and daily requisition sheets as requested.
- Poker Machine, Keno and TAB operations
09/2006 to 11/2008
Bar / Bottle Shop Attendant Tugun Tavern – City, STATE,
- Served customers at and around the bar
- Upheld strict cash handling procedures.
- Refused service to intoxicated guests.
- Cleaned, mopped and vacuumed the bar area.
- Conducted monthly inventory / Stocktakes.
- Cleaned and changed ashtrays and emptied trash cans as necessary.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Retrieved liquor, wine and beer from various storage facilities.
01/2003 to 08/2006
Bar Attendant Sawtell RSL – City, STATE,
- Served customers at the bar and throughout the bar area
- Set up glassware and liquor prior to events.
- Upheld strict cash handling procedures.
- Refused service to intoxicated guests.
- Cleaned, mopped and vacuumed the bar area.
- Conducted monthly inventory / stocktakes.
- Closed out cash register and prepared cashier report.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Retrieved liquor, wine and beer from various storage facilities.
- Served each guest courteously, quickly and efficiently.
- Cleaned and changed ashtrays and emptied trash cans as necessary.
- Poker Machine, Keno and TAB operations
Education
Expected in
High School Certificate:
Cardiff High School - Cardiff, NSW
Cardiff High School - Cardiff, NSW
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School Attended
- Cardiff High School
Job Titles Held:
- Bar / Gaming Attendant
- Shop Assistant / Groomer
- Duty Manager
- Duty Manager
- Bar / Bottle Shop Attendant
- Bar Attendant
Degrees
- High School Certificate
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