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Associate Pastor Resume Example

Resume Score: 90%

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ASSOCIATE PASTOR
Executive Profile

Desire to obtain position in the area of Human Resources to offer outstanding communication, multi-tasked and cross-cultural team management skills. High-energy, results-oriented leader with an positive attitude.

Skill Highlights
  • Interpersonal Skills
  • Team Building
  • Strategic Planning
  • Organizational Skills
  • Social Networking
  • MS Office and Power Point
Core Accomplishments

Project Management: 

  • Developed church wide Power Point project which resulted in enhanced skill awareness.

Human Resources: 

  • Spearheaded Up Close and Personal program which resulted in membership retention.

Professional Experience
Covenant Love ChurchFayetteville, NCAssociate Pastor10/2007 to Current

Provide one-on-one counseling to members within the 5,000 member church. Assist with facilitating and coordinating classes through ministry educational department. Answer incoming calls related to the counseling department. Attend training and seminars to assist with PTSD, families and marriages. Develop and conduct Grief Share training. Attend quarterly Pastoral Conferences to implement restructuring of organization. Complete employee evaluations. Host meetings with team leaders to provide beneficial tools for effective leading of volunteers in ministry areas. Coordinate with staff development team for yearly conferences and delegate duties necessary to achieve excellence. Work as a team player to assist with the vision of the local church. Produce power points for assigned projects. Conduct new employee training along with training college interns.

NATIONWIDE Claims OfficeFayetteville, NCSenior Claims Representative06/2002 to 10/2007

Handled automobile property damage claims in the region dealing with settlements and negotiations of claim payments. Advised managers on organizational policy matters and recommended needed changes. Answered incoming calls regarding NC laws relating to claim settlements. Completed training in customer service and effective claim handling. Participated in teamwork projects to assist in the development of excellent claim handling and customer results. Served as a link between management and customers to provide best settlement strategies following company policy guidelines. Conducted new employee orientation.

Department of Social ServicesFayetteville, NCIncome Maintenance Caseworker II02/2002 to 06/2002

Responsible for the total process of determining/redetermining applicant/client eligibility at Cumberland County Department of Social Services in the areas of intake processing and review functions performed. Interviewed clients to obtain required information, completed initial applications, verified the information obtained, determined eligibility and completed scheduled program reviews. Explained program(s) requirements and options. Advised and referred clients to other program services as appropriate. Conducted review orientation. Coordinated direct contact with the client and with the clients' family or representative and collaterals in order to gather and verify any information necessary to determine clients' eligibility for the program(s). Provided information to clients on program requirements based upon the information provided in the County Special Assistance Manuals. Advised clients of manual information to provide levels of understanding concerning eligibility.

ALLSTATE CLAIMS OFFICEFayetteville, NCSenior Claims Representative03/1996 to 06/2001

Handled automobile property damage claims in the region dealing with settlements and negotiations of claim payments. Advised managers on organizational policy matters and recommended needed changes. Answered incoming calls regarding NC laws relating to claim settlements. Completed training in customer service and effective claim handling. Participated in teamwork projects to assist in the development of excellent claim handling and customer results. Served as a link between management and customers to provide best settlement strategies following company policy guidelines. Conducted new employee orientation.

Department of Social ServicesFayetteville, NCIncome Maintenance Caseworker II02/1991 to 03/1996

Responsible for the total process of determining/redetermining applicant/client eligibility in a County Department of Social Services for a single income maintenance program which included the intake, processing, and review functions performed. Interviewed clients to obtain required information, completed initial applications, verified the information obtained, determined eligibility and completed scheduled program reviews. Explained program(s) requirements and options. Advised and referred clients to other program services as appropriate. Conducted review orientation. Coordinated direct contact with the client and with the clients' family or representative and collaterals in order to gather and verify any information necessary to determine clients' eligibility for the program(s). Provided information to clients on program requirements based upon the information provided in the County Special Assistance Manuals. Advised clients of manual information to provide levels of understanding concerning eligibility.

Education
Masters:Pastoral Counseling2010Liberty University, Lynchburg, VA, US

Coursework in Pastoral Counseling

Bachelors:Office Administration1990Fayetteville State University, Fayetteville, NC, US

Coursework in Office Administration

Associates:Office Technology1986Fayetteville Technical College, Fayetteville, NC, US

Coursework in Office Technology

Presentations

Guest Speaker for Women's Conferences: May 2010-March 2015

Guest Speaker for Leadership Workshop: February 2014

Power Point Presentations: February and March 2015

Skills

Advanced Customer Service Skills

Multitasking Skills

Leadership Skills


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Resume Overview

Companies Worked For:

  • Covenant Love Church
  • NATIONWIDE Claims Office
  • Department of Social Services
  • ALLSTATE CLAIMS OFFICE

School Attended

  • Liberty University
  • Fayetteville State University
  • Fayetteville Technical College

Job Titles Held:

  • Associate Pastor
  • Senior Claims Representative
  • Income Maintenance Caseworker II

Degrees

  • Masters : Pastoral Counseling 2010
    Bachelors : Office Administration 1990
    Associates : Office Technology 1986

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