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Assistant Pastor and Director of Operations Resume Example

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ASSISTANT PASTOR AND DIRECTOR OF OPERATIONS
Career Overview

Committed, energetic and reliable with exceptional customer service and decision making skills. Skilled in working with diverse groups of people with professional demeanor and great initiative.

Skill Highlights

Personal Skills I'm dependable, able to work in a reliable and responsible manner. Flexible, able to accept change in the workplace, persistent in getting the job done despite interruptions, efficient and honest, avoiding unethical behavior at all costs. Social Skills I am an independent worker who works well with little or no supervision, yet a great team player, working cooperatively with others. I am able to represent the organization as well as communicate with persons outside the organization in a professional manner. I constantly interact with others providing assistance, care or services as needed Computer Skills Software: Lotus Notes, Microsoft Word, Excel, Access, Power Point, Applications: SCA, CashMIS, NCDW, FLWeb, FedPhone, PACSWeb, ImageNOW Recognition/

  • Self-starter
  • Problem resolution
  • Deadline-oriented
  • Staff motivation
  • Employee training and development
Core Accomplishments
  • Cash Award for various projects 2008-2010
  • Living The Vision Award - 2007
  • Awarded in Mentoring in FRB Mentoring Program 2001 - 2003
  • Awarded several employee and appreciation certificates
  • Consistently achieves ratings of Commendable and/or Outstanding on annual reviews
  • Received the Living the Vision Award in 1999 & 2000
  • Recipient of three Presidential Awards (1994, 1995 and 1999)
  • Various Appreciation Awards 2004 -2007
  • Installed Assistant Pastor - Spiral Temple of Truth Church April 2000
  • Licensed & Ordained Minister September 1988

Calendaring 

  • Planned all meetings and travel for CEO.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Process Improvement 

  • Oversaw implementation of new phone system which resulted in more cost-effective service.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Data Organization 

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Administration 

  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience
Spiral Temple Of Truth Church (STT)April 2000 to April 2015Assistant Pastor and Director of Operations
City , STATE

Oversee and ensure STT operations/obligations are maintained and processed accurately, efficiently and in a timely manner. Ensure financial transactions are reported accurately and timely. Prepare financial reports for management review as needed. Oversee the administrative duties and ensure daily activities run smoothly. Conduct adult & youth classes, coordinate church activities and provide one on one consultation as needed.

Alliance For Community Peace (ACP)January 2011 to April 2015Independent Contractor
City , STATE

Assist CEO, COO, & Program Director as needed with the preparation and coordination of RFP's - various project proposals as needed. Provide assistance with creating and/or updating job descriptions, organization policies and/or procedures when needed. Provide management consultation on an ongoing basis as well as assisted with the implementation of various community projects.

Annie B. Johnson Community CenterNovember 2013 to February 2014Independent Contractor - Executive Administrative Assistant
City , STATE

Assisted ABJ's Executive Director and staff with Administrative Services, Quality Assurance, General Accounting and re-organization of Human Resource Department. Successfully identified existing or potential control/risk issues and instances where the organization or staff was not in compliance with current policies, standards and/or procedures. Updated and documented job descriptions as needed, created materials required for training new staff, reviewed, verified and ensured human resource files, attendance records, medical files, accounts payable/receivable receipts and invoices were maintained and processed accurately and timely. Created various forms for maintaining attendance records, times sheets, human resource documents and performed a variety of ad-hoc assignments as needed by management. Interacted with management, staff and audit team, providing guidance and direction as required, which resulted with a Satisfactory Rating, with no major issues or findings noted, within two months of service. Discussed and resolved new policies, issues and concerns.

Federal Reserve Bank Of Chicago - RetiredJanuary 1984 to December 2010Supervisor of Credit Risk Mgmt. & Cash Dept (2004-2010), Sr. Auditor & Financial Analyst (1984-2004)
City , STATE

Provided daily supervision and coordinated workflow for the Credit Risk & Cash Administration Unit consisting of twelve and seven individuals respectively. Performed administrative duties, scheduled staff assignments, monitored time sheets, attendance, managed various projects, interacted with audit team, encouraged staff development, coordinated and conducted staff training. Recommended employment decisions, participated in selecting qualified personnel, prepared and evaluated staff performance reviews while providing constructive and/or corrective feedback on an as needed basis. Served as an effective leader through initiating and coordinating weekly staff meetings and the monthly supervisor meetings in an effort to build and sustain a more unified and productive work environment. Coordinated and implemented cross - training plans in an effort to enhance staff development, while maintaining the daily workflow. Prepared, tracked, and analyzed cumulative financial transactions for various secured projects. Prepared, tracked and analyzed budget information in coordination with budget coordinator. Worked closely with other staff around system to obtain and track actual cost associated with each service. Constructed a financial worksheet which was accepted and utilized to monitor and report quarterly costs associated with the FedLine Web Project. Prepared monthly financial reports for senior management reviews. Audit Rotation Group Leader for new audit employees. Performed audits for four Audit Teams - Currency Support, IT, Central Bank and Retail. Conducted and presented audit results to management, in compliance with the Professional Practice of Internal Auditing. Used diverse audit techniques to gather information regarding operational effectiveness, efficiency and adequacy of internal controls within bank operations. Identified existing or potential control/risk issues and instances when non-compliant to policies, standards and /or procedures. Participated in Board Review for throughout the Seventh District. Participated in operational reviews and contributed significantly to ensure the Seventh District complied with cost accounting policies and procedures as prescribed by the Board of Governors. Maintained effective communication with all levels of management and staff with interpreting and applying PACS accounting rules. Coordinated the PACS survey process and assisted management with overseeing the work of other team members. Was responsible for monitoring the accuracy of accounting and budgeting system, district projects as well as support and overhead activities. Conducted and monitored PACS surveys as assigned by management. Assisted the PACS Advisory Group, Cost Accounting Group, management and other system workgroups with special projects, on an as needed basis. Provided support to the Chair of the PACS Advisory Group and members, with collecting, reviewing and administering annual PACS/CORE recommendations. Reviewed, verified and ensured invoices were processed with accuracy and completeness and performed various clerical duties associated with accounts payable.

Education
DePaul University1998Bachelor of Arts: Business Administration/FinanceCity, State, US
Certifications

Licensed Ordained Minister September 1988 ACP

Professional Affiliations

Spiral Temple Of Truth Church

Skills

Personal Skills I am dependable, able to work in a reliable and responsible manner. Flexible, able to accept change in the workplace, persistent in getting the job done despite interruptions, efficient and honest, avoiding unethical behavior at all costs.


Social Skills I am an independent worker who works well with little or no supervision, yet a great team player, working cooperatively with others. Skilled in working with diverse groups of people.Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor, energetic and reliable.

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How this resume score could be improved?

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82Good
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Resume Overview

School Attended

  • DePaul University

Job Titles Held:

  • Assistant Pastor and Director of Operations
  • Independent Contractor
  • Independent Contractor - Executive Administrative Assistant
  • Supervisor of Credit Risk Mgmt. & Cash Dept (2004-2010), Sr. Auditor & Financial Analyst (1984-2004)

Degrees

  • Bachelor of Arts : Business Administration/Finance

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