LiveCareer-Resume

assistant manager loss prevention resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Poised Asset Protection Manager talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Excellent communication and negotiation skills. Experienced in Multi-Unit management

Skills
  • Supporting Audits
  • Task Prioritization
  • Prevention Techniques
  • Loss Prevention Policies
  • Responding to Security Breaches
  • ORC Investigations
  • Internal Fraud
  • Shrink Minimization
  • Law Enforcement Collaboration
  • Inventory Management
  • Complex Problem-Solving
Education
Sierra College Rocklin, CA Expected in 04/2015 Associate of Science : Criminal Justice - GPA :
Work History
Macy's - Assistant Manager- Loss Prevention
Strongsville, OH, 08/2022 - Current
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft , appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Headed safety and loss prevention programs by guiding staff.
  • Coordinated with mall security personnel to call attention to suspicious shoppers with stolen merchandise.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Delivered training to all new executives and loss prevention personnel, both one-on-one and in group settings.
  • Performed thorough cash audits and deposit investigations.
  • Collaborated with law enforcement in investigating and solving theft and fraud cases.
  • Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
Allied Universal Security Services - Assistant Director-Public Safety
City, STATE, 06/2022 - 08/2022
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Macys Inc. - Asset Protection Manager
City, STATE, 04/2017 - 06/2022
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary or theft.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Represented Macys in court proceedings and investigations.
  • Participated in securing special projects to aid division with better practice delivery.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored paperwork procedures to prevent error-related losses.
  • Increased YOY productivity both in Internal activity as well as External Activity
  • Held elevated responsibilities as Training MIC for Philly diviision and onboarded multiple Asset Protection Managers and continued ongoing trainingfor first year of them being in their new role
  • Held RFID MIC role to drive productivity of key invextments during analytical data observation month to month and coached all senior execugtives in Div on processes.
  • Took lead of new recognition program to develop divison bench for future growth oppourtunities.
  • As needed on multiple occasions was respnsible fpr 2-4 stores at any given time to be direct leader for volumes of over 100m combined
  • built relationships with Law enforcement in different areas to identify ORC fences and led multiple blitzes to assist in both identifing fences as well as rings reselling merchandise
Metropolitan Crime Free Solutions - Regional Field Director of Security Operations
City, STATE, 01/2013 - 07/2016
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Attended weekly meetings with Field Supervisors to discuss and optimize strategies.
  • Participated in promotional opportunities and onboarding of new accounts.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Oversaw preventive maintenance planning and execution.
  • Represented company at various national and global events.
  • Promoted company by giving exciting and dynamic presentations to customers.
Languages
Spanish :
Native or Bilingual
Negotiated :

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Sierra College

Job Titles Held:

  • Assistant Manager- Loss Prevention
  • Assistant Director-Public Safety
  • Asset Protection Manager
  • Regional Field Director of Security Operations

Degrees

  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: