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assistant loss prevention manager resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

CAREER SUMMARY: Assistant Loss Prevention manager at DFW7 Fulfillment Center with over 13 combined years in security, law enforcement, and loss prevention experience. Talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Excellent communication, leadership, and engagement skills.

Skills
  • Interviewing and Interrogation experience (Wicklander and Zulawski)
  • Workplace Violence and/or Business Continuity experience
  • Supervision
  • Physical Security (Intrusion Detection, CCTV, Alarm Monitoring, Access Control)
  • Management
  • Cross Functional Team Leadership
  • Electronic Security Systems
  • Warehouse Operations
Education
American Public University System Charles Town, WV, Expected in 01/2023 Master of Arts : Security Management - GPA :
American Public University System Charles Town, WV, Expected in 02/2019 Bachelor of Arts : Criminal Justice - GPA :
  • Awarded Latin Honors Cum Laude
Community College of The Air Force Montgomery, AL, Expected in 10/2016 Associate of Applied Science : Criminal Justice - GPA :
Work History
Aqua America, Inc. - Assistant Loss Prevention Manager
Roanoke, VA, 01/2021 - Current

* Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that desired outcomes are achieved to plan and in timely manner.




* Utilize continuous improvement to drive process enhancement and increase efficiency. Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive required approval, financial and technical resources, and support of appropriate management to enact desired changes.




* Engage, coach, train, and influence business partners to be extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on appropriate escalation path. · Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with internal and external partners.




* Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.




* Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in effort to mitigate losses.




* Inspire performance excellence on part of all security services team members and third party vendors. Leading the way to ensure that MSA is followed and executed appropriately.




* You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.




* Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed




* Posses the ability to move followers effectively into action, not with coercion but by eliciting their desire and conviction in the vision and values articulated by the organization, and can influence all internal and external stakeholders accordingly.




* Incident response planning, implementation, execution, and management.




* Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy.

Terratron - Area Manager II
Mankato, MN, 01/2020 - 01/2021
  • Partnered with local LP team on 10 week Site Security Facilitator (SSF) project, learning and performing LPS standard work, as well as LPSL standard work at both DCA1 and BWI2 Fulfillment Centers.
  • Developed performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Partnered with senior management team to establish and maintain quality control standards
  • Supported all safety programs and OSHA compliance to ensure safe work environment for all associates
  • Proactively identified and led process improvement initiatives and lean tools
  • Built and executed productivity plans by reviewing work forecast metrics, determining productivity requirements, and partnering with other area managers to balance labor
  • Led and developed team of 124 Amazon associates, providing management, leadership, and mentoring
  • Communicated weekly policies to associates using Excel, PowerPoint, and Outlook, and acted as primary information source for team, maintaining compliance and consistency and taking corrective action when needed
  • Quality subject matter expert, tracked and reported on metrics that are key performance indicators, allowing performance improvement, and ensuring quality customer experience
United States Air Force - Executive Aircraft Security Officer
City, STATE, 01/2014 - 01/2019
  • Led and managed physical security and maintenance project operations spanning 2500+ hours for one of Air Force’s highest valued assets, and President’s personal aircraft, Air Force One
  • Collected and analyzed highly sensitive security data from airfield surveys to advise aircraft commanders on threats to Air force assets encompassing austere environments on both foreign and domestic airfields
  • Performed team based executive aircraft security on isolated worldwide missions spanning 72 countries for President of The United States, Vice President, First Lady, Cabinet Secretaries, and members of Congress
  • Led/co-led over 25 special aircraft missions alongside agencies such as United States Secret Service, Department of Commerce, Department of State, several civilian law enforcement agencies, and Department of Homeland Security, transiting over 70 countries on airfields both foreign and domestic.
United States Air Force - Element Leader
City, STATE, 01/2012 - 01/2014
  • Hand selected from amongst peers as element leader for displaying exemplary levels of dress and appearance, military bearing, and physical fitness standards
  • Focal point in leading Elite Gate Guard Section to two Team of The Quarter awards in 2013
  • Managed installation entry control operations which consisted of supervision of six or more personnel at once, controlling traffic for four separate entry points, conducting random vehicle inspections, maintaining daily paperwork, and preventing unauthorized access to installation
  • Multitasking abilities led to zero mishaps and 100% accountability
  • Led and managed 15-member cohort of Elite Gate Guard members, oversaw physical security, entry control, and acted as first line of defense for entire Joint Base Andrews populous, consisting of over 17,000 military and civilian personnel working and living on installation.

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Resume Overview

School Attended

  • American Public University System
  • American Public University System
  • Community College of The Air Force

Job Titles Held:

  • Assistant Loss Prevention Manager
  • Area Manager II
  • Executive Aircraft Security Officer
  • Element Leader

Degrees

  • Master of Arts
  • Bachelor of Arts
  • Associate of Applied Science

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