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assistant deli manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Attentive manager with 12 years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to address customer concerns and communicate with tact and diplomacy.

Skills
  • Cost reductions
  • Catering services
  • Promotional planning
  • Team direction
  • Recruitment and hiring
  • Purchasing
  • People skills
  • Problem resolution
  • Training & Development
  • Inventory
  • Scheduling
Experience
Assistant Deli Manager, 10/2021 to Current
Gpm InvestmentsMaynardville, TN,
  • Completed monthly inventories of food and material stocks.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Created effective marketing promotions to improve business.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Increased monthly sells by 15%
  • Organized ingredients and restocked supplies to prepare for busy periods.
Deli Associate, 06/2018 to 09/2021
Gary's Wine & MarketplaceCloster, NJ,
  • Maintained work areas to reduce potential for illness or injury.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and [Number]% boost in revenues.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Used mental math and available tools to total materials needed, costs and payments due.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Documented and entered special orders for event catering and party trays.
Assistant Manager, 03/2016 to 05/2018
Coffee And Bagel BrandsScottsdale, AZ,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Trained team of 15 to deliver outstanding customer service, boosting customer satisfaction ratings 25%.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Education and Training
: Accounting And Business Management, Expected in to Indiana Institute of Technology - Fort Wayne, IN
GPA:
High School Diploma: , Expected in 2004 to Broad Ripple Mgnt High School For Prfm Arts - Indianapolis, IN
GPA:

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Resume Overview

School Attended

  • Indiana Institute of Technology
  • Broad Ripple Mgnt High School For Prfm Arts

Job Titles Held:

  • Assistant Deli Manager
  • Deli Associate
  • Assistant Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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