Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-versed in all areas of operating a strong deli department and adept at improving business operations by applying hardworking nature and leadership skills. Bringing 1 years of retail experience. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.Assistant Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

  • Catering services
  • Staff training
  • Team direction
  • Training
  • Sanitation
  • Friendly, positive attitude
  • Basic math
  • Relationship building
  • Reliable and trustworthy
Assistant Deli Manager, 09/2020 - Current
Kroger Hayes, VA,
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Flooring Sales Specialist, 05/2019 - 09/2020
Builders Firstsource, Inc. Fargo, ND,
  • Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
  • Helped customers choose between different flooring types such as carpet, hardwood and laminate.
  • Offered information about pricing, payment and delivery options.
  • Checked in with customers to determine satisfaction and respond to any questions.
  • Helped customers choose materials based on cost, expected traffic and overall appearance.
  • Managed entire sales process from initial consultations through contracting and final installation.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Cook, 06/2018 - 09/2019
Glendale Dining Services Salisbury, MA,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Precooked garnishes for later use to top off fresh dishes.
Cashier , 08/2014 - 11/2018
Revzilla Schaumburg, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education and Training
: Business Administration, Expected in
Interactive College of Technology - Atlanta, GA

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School Attended

  • Interactive College of Technology

Job Titles Held:

  • Assistant Deli Manager
  • Flooring Sales Specialist
  • Cook
  • Cashier


  • Some College (No Degree)

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