Administrative Receptionist/Estimator Resume Example
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ADMINISTRATIVE RECEPTIONIST/ESTIMATOR
Summary
Knowledgeable professional individual skilled in administrative support and customer service. Bringing 10+ years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Skills
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Experience
Administrative Receptionist/Estimator06/2018 to 09/2018Buffalo Wild WingsIdaho Falls , ID
- Delivered administrative support to team members, including makingcopies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Entered data in estimating software to keep records of customers, repairs, and insurance information.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Prepared, compiled and filed documents as well as reports presented to various parties.
Assistant Manager08/2012 to 01/2018Bioplus Specialty PharmacyOakdale , PA
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Planned and prepared workflow schedules, delegating tasks for Team Members.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
Registered Pharmacy Technician03/2011 to 08/2012Ivy RehabNorth Bergen , AK
- Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
- Entered and processed patient prescriptions in company system.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Ordered out of stock medications to keep inventory well-stocked.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Medical Receptionist07/2007 to 01/2008Company NameCity, State
- Interviewed patients to collect medical information and insurance details.
- Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
- Prepared and sent financial statements to support bookkeeping functions.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Informed patients of financial responsibilities prior to rendering services.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Set up appointments for physician visits and procedures using calendar software.
- Took messages from patients and promptly relayed to appropriate staff.
- Observed strict HIPAA guidelines at all times according to company policy.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Education and Training
Some College (No Degree): Business Administration And ManagementSt. Johns River State CollegeCity, State
Certified Pharmacy Technician (CPHt): Pharmacy Technology06/2012CareerStep Online Education
High School Diploma05/2005Palatka High SchoolCity, State
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Resume Overview
School Attended
- St. Johns River State College
- CareerStep Online Education
- Palatka High School
Job Titles Held:
- Administrative Receptionist/Estimator
- Assistant Manager
- Registered Pharmacy Technician
- Medical Receptionist
Degrees
- Some College (No Degree) : Business Administration And Management
Certified Pharmacy Technician (CPHt) : Pharmacy Technology 06/2012
High School Diploma 05/2005
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