SEARCH

Administrative Receptionist/Estimator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ADMINISTRATIVE RECEPTIONIST/ESTIMATOR
Summary

Knowledgeable professional individual skilled in administrative support and customer service. Bringing 10+ years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Administrative leadership
  • Report analysis
  • Multi-line phone systems
  • PC proficient
  • Records management systems
  • Accounting skills
  • Scheduling and calendar management
  • Recordkeeping and bookkeeping
  • Check processing
  • QuickBooks expert
  • Advanced MS Office Suite knowledge
  • Account balancing reconciliation
  • Office supply management
  • Team management
  • Customer service
  • Organization
  • Communications
  • Multitasking and prioritization
  • Data entry
  • Business operations understanding
Experience
Administrative Receptionist/Estimator06/2018 to 09/2018Company NameCity, State
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Entered data in estimating software to keep records of customers, repairs, and insurance information.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Assistant Manager08/2012 to 01/2018Company NameCity, State
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Planned and prepared workflow schedules, delegating tasks for Team Members.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.
Registered Pharmacy Technician03/2011 to 08/2012Company NameCity, State
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Entered and processed patient prescriptions in company system.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Medical Receptionist07/2007 to 01/2008Company NameCity, State
  • Interviewed patients to collect medical information and insurance details.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Informed patients of financial responsibilities prior to rendering services.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Set up appointments for physician visits and procedures using calendar software.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
Education and Training
Some College (No Degree): Business Administration And ManagementSt. Johns River State CollegeCity, State
Certified Pharmacy Technician (CPHt): Pharmacy Technology06/2012CareerStep Online Education
High School Diploma05/2005Palatka High SchoolCity, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • St. Johns River State College
  • CareerStep Online Education
  • Palatka High School

Job Titles Held:

  • Administrative Receptionist/Estimator
  • Assistant Manager
  • Registered Pharmacy Technician
  • Medical Receptionist

Degrees

  • Some College (No Degree) : Business Administration And Management
    Certified Pharmacy Technician (CPHt) : Pharmacy Technology 06/2012
    High School Diploma 05/2005

Similar Resumes

View All
Administrative-Receptionist-resume-sample

Administrative Receptionist

Victorville, California