Analytical employee competent in overseeing warehouse functions, including receiving, shipping, transportation and cycle counting. Managed team of 4 to 30 and built trust with direct and indirect business partners. Confident and negotiable individual with strong prioritization and decision-making abilities.
Attentive supervisor with 4 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Skills
Shift coverage
Consulting supervisors
Supervisory role background
Following supervisor instructions
Traffic Control Supervisor
Shift assignment accountability
Supervisory support
Supervisory experience
Shift work experience
Available for evening and weekend shifts
Prior supervisory experience
Mass production supervisor
Pre-shift inspections
Ability to schedule shifts
Shift checklists
Forklift driving
Hand tool operations
Basic welding skills
Equipment maintenance
Materials handling
Equipment operation
Inventory management
Problem resolution
Sales monitoring
Staff training and development
Staff development
Customer relations
Experience
2nd Shift Supervisor, 02/2019 - 03/2020 Npc International – Saint Louis, MO,
Employed optimal safety practices, hazards, incidents or lost-time accidents.
Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Sustained safety protocol to enable proper, cost-effective and safe handling of equipment and materials.
Patrolled work areas every as needed to inspect operations, identify concerns and implement corrective actions.
Collaborated with team members to improve performance and implement training updates.
Resolved customer complaints and reported issues to senior management.
Created and improved daily work plans for plant operations, including planning production schedules and optimizing task flows.
Motivated team members to complete assigned tasks and perform at exceptional levels.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Established solid working relationships with peers through effective communication skills.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
Utilized security, safety and loss prevention strategies during shifts.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Answered and resolved customer questions and concerns.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials.
Relayed communication to equipment operators and helped attach special pieces.
Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Erected and dismantled temporary bracing, shoring and scaffolding to support crew needs.
Used picks and shovels to dig, spread and level dirt and gravel.
Measured distances using laser devices and marked locations to help prepare sites for planned operations.
Coordinated communication between equipment operators by using two-way radios and hand signals.
Operated overhead lifts to move heavy and bulky work materials.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Organized and maintained tools and equipment to enhance work efficiency.
Operated equipment such as backhoe and dump trucks to support worksite needs and enhance team efficiency.
Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
Assistant Manager, 10/2013 - 10/2015 Village Pantry – City, STATE,
Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Cultivated customer loyalty by training team members in industry-leading service standards.
Delegated daily tasks to team members to optimize team productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Enhanced sales by implementing merchandising and promotional improvements.
Supported sales management initiatives to optimize business development.
Completed inventory audits to identify losses and project future demands.
Education and Training
GED: , Expected in 11/2015 - Lafayette Adult Learning Academy - Lafayette, IN GPA:
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