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Home: 000-000-0000 | Cell: 000-000-0000
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Reliable and resourceful Lead Server with a strong staff management record in a wide variety of establishments. Adept at handling difficult staff and guests in a smooth and professional manner. Flexible scheduling availability to include evenings and most holidays.
- Extensive experience in restaurant server management
- Strong knowledge of food ingredients menu items and cooking times
- Excellent expertise in customer service operations
- Outstanding facility with food service techniques
- Superior proficiency in food preparation and presentation standards
- Exceptional stamina for standing and walking for extended time periods
- High ability to function well in a stressful environment
- Sound skills in professional interaction with guests and staff
- Managed servers to ensure smooth dining operations on a daily basis.
- Prepared and updated daily server work schedules.
- Enforced server uniform and attendance policies.
- Led training sessions for new servers.
- Reported all dangerous and improper situations promptly to management.
- Oversaw dining hall cleanliness and safety.
- Assisted with greeting and seating guests as needed.
- Assisted in applicant screening and new server training.
- Motivated servers to ensure optimal service quality.
- Answered guest queries regarding menu selections.
- Coordinated with kitchen staff regarding wait times and menu item availability.
- Cleared and cleaned tables between lunch and dinner shifts.
- Maintained all applicable food sanitation and safety standards.
- Assisted with labor budget and cost control preparation.
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