, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in 05/2025 to to Bachelor of Science | Criminal JusticeAlabama State University, Montgomery, ALGPA:
Expected in 06/2021 to to High School Diploma | Opelika High School, Opelika, ALGPA:
Professional Summary
Hardworking student volunteer with strong background assisting organization with daily tasks. Dedicated and adaptable when tackling various duties and offering help to staff. Upbeat and enthusiastic when accepting instructions with accurate follow through. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Skills
Operations support
Fundraising
Telephone etiquette
Public speaking
Administrative support
Sales and Promotions
Engaging with Diverse Customers
Meeting Sales Goals
Returns and Exchanges
Merchandise Receiving and Handling
Merchandising and Display
Item Ticketing and Pricing
Negotiation
Strategic planning
Leadership
Basic math
Written Communication
Multitasking abilities
Flexible & Adaptable
Work Task Prioritization
Product Scanning
Customer Relations
Cooperative Attitude
Complaint Resolution
Detail-Oriented
Reliable and Responsible
Fitting Room Oversight
Cash Register Operations
Call Response and Transfer
Sweeping and Mopping
Cleaning and Sanitizing
Policies and Procedures
Work History
06/2021 to CurrentVoluntary WorkerFirehouse Subs | Lake Forest, MD,
Greeted visitors, answered questions and assisted with individual needs or requests.
Helped with office tasks, including taking messages, scanning documents,filing documents, and answering phone inquiries.
Supported the out-reach department by ,completing tasks such as going out to the jail to recruit adults in poverty.
Feeding individuals in a halfway house.
Assisted adults in creating avenues to help them rehabilitate
Recruited young children for head-start.
Greeted visitors and answered questions about program, requirements and opportunities.
Met with other volunteers and program leaders to discuss new service opportunities.
05/2021 to 06/2021Customer Service AssociateBuffalo Wild Wings | Millington, TN,
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Energized and motivated in performing sales floor activities including merchandising and selling.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Demonstrated items to customers and created customer awareness, interest and sales.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Informed customers about special promotions and provided detailed information for various products.
05/2021 to 06/2021CashierCvs Health | Lansdale, PA,
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Monitored self-checkout systems and provided assistance or intervention where required.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Completed inventory counts and ordered merchandise.
Maintained cash drawer of $500 or more per shift.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Greeted over 400 patients per day.
Worked closely with shift manager to solve problems and handle customer concerns.
Lifted up to 50 pounds at once and used forklift to move heavier loads.
Maintained current knowledge of store promotions and highlighted sales to customers.
Performed cash, card and check transactions to complete customer purchases.
03/2021 to 05/2021Beauty ConsultantGolden Beauty Supply | City, STATE,
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Provided exceptional services and pleasant shopping experiences to retail customers.
Arranged merchandise to present visually appealing displays and attract clientele.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Developed strong rapport with customers and created positive impression of business.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
Built customer loyalty and retention by delivering excellent shopping experiences.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
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