- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Personable and energetic individual committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management, scheduling or applied veterinary nursing skills.
- Administrative support
- Strong Communication skills
- Safety and compliance
- Staff training
- Customer relations
- Triaging
- Program development
- Emergency and preventive care
- Marketing and Media
- Surgical scrubbing procedures
- Canine and feline intubation
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- General anesthesia monitoring
- Administering anesthesia
- Suction and cautery machine operation
- Examining animals
- Surgical procedures and support
- Administering IV medications and vaccinations
- Exceptional restraint techniques from fear free to restraint pole use
- Reconstituting medications and vaccines
- Positioning for thoracic and abdominal radiographs
- IV Catheter Placement, Cephalic, jugular and saphenous venipuncture
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Veterinary Technician, 01/2018 - Current
Charles River – Durham, NC,
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Trained and mentored new veterinary technicians.
- Assisted veterinary surgeon in routine, dental, and specialty surgeries and procedures.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Prepared estimates for care, and presented invoices and collected payment from clients.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Veterinary Technician , 06/2014 - 10/2017
Charles River – Malvern, PA,
- Trained and mentored new veterinary technicians.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarian during medical and surgical procedures.
- Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
- Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
- Positioned animals for diagnostic imaging such as x-rays.
- Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
- Conducted training and change management processes to improve operations.
Veterinary Receptionist/Assistant, 07/2012 - 06/2013
Amazon Animal Hospital – City, STATE,
- Scheduled annual checkup appointments, consultations and surgery visits for companion animals.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Entered data from pet records and office visits into computer system using Intravet.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Organized patient files and streamlined operations to improve efficiency.
Marketing & Development Intern, 01/2013 - 05/2013
Museum Of Fine Arts – City, STATE,
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Developed, updated and maintained database of existing and potential donors.
: Voice Performance, Expected in
-
Shenandoah Conservatory - Winchester, VA,
GPA:
: Healthcare Management, Expected in
-
Eckerd College - St. Petersburg, FL,
GPA:
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