Personable and energetic individual committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management, scheduling or applied veterinary nursing skills.
Skills
Administrative support
Strong Communication skills
Safety and compliance
Staff training
Customer relations
Triaging
Program development
Emergency and preventive care
Marketing and Media
Surgical scrubbing procedures
Canine and feline intubation
General anesthesia monitoring
Administering anesthesia
Suction and cautery machine operation
Examining animals
Surgical procedures and support
Administering IV medications and vaccinations
Exceptional restraint techniques from fear free to restraint pole use
Reconstituting medications and vaccines
Positioning for thoracic and abdominal radiographs
IV Catheter Placement, Cephalic, jugular and saphenous venipuncture
Work History
Veterinary Technician, 01/2018 - Current Charles River – Durham, NC,
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Trained and mentored new veterinary technicians.
Assisted veterinary surgeon in routine, dental, and specialty surgeries and procedures.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Prepared estimates for care, and presented invoices and collected payment from clients.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Veterinary Technician , 06/2014 - 10/2017 Charles River – Malvern, PA,
Trained and mentored new veterinary technicians.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Evaluated incoming patients to determine treatment needs and urgency of care.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Assisted veterinarian during medical and surgical procedures.
Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
Positioned animals for diagnostic imaging such as x-rays.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Conducted training and change management processes to improve operations.
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