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Veterinary Technician Resume Example

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VETERINARY TECHNICIAN
Professional Summary

Personable and energetic individual committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management, scheduling or applied veterinary nursing skills.

Work History
Town & Country Animal Hospital - Veterinary TechnicianOcala, FL01/2018 - Current
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Trained and mentored new veterinary technicians.
  • Assisted veterinary surgeon in routine, dental, and specialty surgeries and procedures.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Prepared estimates for care, and presented invoices and collected payment from clients.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Banfield Pet Hospital - Veterinary Technician St. Petersburg, FL06/2014 - 10/2017
  • Trained and mentored new veterinary technicians.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted veterinarian during medical and surgical procedures.
  • Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Conducted training and change management processes to improve operations.
Amazon Animal Hospital - Veterinary Receptionist/AssistantClearwater, FL07/2012 - 06/2013
  • Scheduled annual checkup appointments, consultations and surgery visits for companion animals.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Entered data from pet records and office visits into computer system using Intravet.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Organized patient files and streamlined operations to improve efficiency.
Museum Of Fine Arts - Marketing & Development InternSt. Petersburg, FL01/2013 - 05/2013
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Developed, updated and maintained database of existing and potential donors.
Skills
  • Administrative support
  • Strong Communication skills
  • Safety and compliance
  • Staff training
  • Customer relations
  • Triaging
  • Program development
  • Emergency and preventive care
  • Marketing and Media
  • Surgical scrubbing procedures
  • Canine and feline intubation
  • General anesthesia monitoring
  • Administering anesthesia
  • Suction and cautery machine operation
  • Examining animals
  • Surgical procedures and support
  • Administering IV medications and vaccinations
  • Exceptional restraint techniques from fear free to restraint pole use
  • Reconstituting medications and vaccines
  • Positioning for thoracic and abdominal radiographs
  • IV Catheter Placement, Cephalic, jugular and saphenous venipuncture
Education
Shenandoah Conservatory Winchester, VASome College (No Degree): Voice Performance
Eckerd CollegeSt. Petersburg, FLSome College (No Degree): Healthcare Management
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Resume Overview

Companies Worked For:

  • Town & Country Animal Hospital
  • Banfield Pet Hospital
  • Amazon Animal Hospital
  • Museum Of Fine Arts

School Attended

  • Shenandoah Conservatory
  • Eckerd College

Job Titles Held:

  • Veterinary Technician
  • Veterinary Receptionist/Assistant
  • Marketing & Development Intern

Degrees

  • Some College (No Degree) : Voice Performance
    Some College (No Degree) : Healthcare Management

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