Veterinary Technician Resume Example
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VETERINARY TECHNICIAN
Professional Summary
Solutions-driven manager of value-adding programs fueling economic growth, competitive advantage and transformative change for corporate setting. Designing and executing company vision from start to finish, managing complex milestones while adapting to changes and shifting priorities. Leading diverse, cross- functional teams in delivering strategic initiatives proven to improve systems, processes and bottom-line results.
Work History
Leidos Holdings Inc. - Veterinary TechnicianCoronado , CA12/2016 - 07/2017
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Assisted veterinary surgeon in routine, elective and emergency surgeries and procedures across variety of domestic species of animals.
- Delivered continuous focus and attention to hospitalized animals, promoting high level of care and oversight.
- Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
- Prepared estimates for procedures and discussed financial commitments with clients supporting hospital financial policies.
University Of Kansas - Office ManagerLawrence , KS09/2015 - 01/2019
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Office as well as offering meeting support, including materials preparation and notes or minute taking.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Leveraged advanced skills and training to support operational needs of multiple departments.
- Solved problems timely and effectively, ensuring customer satisfaction.
National Veterinary Associates - Hospital ManagerBoone , NC01/2019 - Current
- Exceeded revenue goals and accomplished business objectives by inspiring staff, developing best operational practices and promoting target products.
- Produced and reviewed monthly financial reports like income statements, P&L reports, balance sheets, cash flow statements and other financial analyses to find ways to improve revenue and hospital contribution.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Boosted staff morale by offering constructive feedback and specific direction.
- Developed and implemented electronic medical record system to ensure better quality care and improved doctor to patient communication.
- Implemented process improvements for purchasing and hospital inventory that reduced cost of goods sold by 6%.
- Supervised client flow to ensure that clients and patients were seen and treated in a professional, timely and competent manner.
- Responsible for administration and review of non-medical client complaints as well as updating systems and procedures wherever needed to better serve clients, patients, the practice and employees.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans as well as SOP's to mitigate ongoing and potential situations.
Skills
- Business analysis and logistics
- Native proficiency in Spanish language
- Servant leadership
- Strategic planning
- Program development and life cycle
- P&L financial oversight
- Staff training and administration
- Relationship building and retention
- Hiring and recruitment
- Multidisciplinary team collaboration
Education
06/2015University of Puerto Rico- Mayaguez CampusCityBachelor: Animal Science
- Graduated cum laude
- Minored in Pre-Veterinary
- Elected to Chancellor for Honorary Fraternity Alpha Zeta from 2014-2015
- Member of the Student Council of the Faculty of Agricultural Sciences from 2014-2015
- Elected to Scribe for Honorary Fraternity Alpha Zeta from 2013-2014
- Member of the Association Pre Veterinary Circle from 2010-2013
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Resume Overview
School Attended
- University of Puerto Rico- Mayaguez Campus
Job Titles Held:
- Veterinary Technician
- Office Manager
- Hospital Manager
Degrees
- Bachelor : Animal Science
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