Veterinary Technician Resume Example

• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Operated POS terminals to input orders, split bills and calculate totals.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
• Partnered with team members to efficiently serve food and beverages.
• Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
• Promoted desserts, appetizers and specialty drinks.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Greeted newly seated guests quickly and efficiently.
• Processed customers' payments and provided receipts.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

▪️Answered phone calls and scheduled meetings and appointments

▪️Reviewed court dockets and prepared the attorney for the day

▪️Kept track of hours and billing online

▪️Provided prompt and kind customer service to clients

▪️Handled filing and filling out documents, etc.