Caring, Compassionate, Hard Working, Honest, Reliable, and Motivated. Driven to help others. Team Player. Always aiming to make a positive difference. Enthusiastic and eager to contribute to business success. Experience providing quality work that exceeds expectations.
Skills
Report preparation
Creative problem solving
Recordkeeping strengths
Administrative support
Good listening skills
Rapport building
Recovery guidance
Leadership skills
Providing direction
Interpersonal abilities
Education
Yavapai CollegePrescott, AZExpected in – –:Social And Human Services - GPA:
Transferred Credits to Eastern Arizona College
Eastern Arizona CollegeThatcher, AZExpected in – –Associate of Arts:Psychology - GPA:
Currently Attending Online Courses to complete my Associate of Arts Degree in Psychology. I will obtain my Associate of Arts Degree in Psychology within the next 6 months then will pursue my Bachelors Degree at Arizona State University.
Work History
Port Everglades - Veterinary Technician Plantation, FL, 12/2020 - Current
Processed new patients and updated client records with key information using E Vet Software.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Assisted veterinarian with wound treatment, administration of vaccines and operations.
Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Administer medications, vaccines, and treatments as instructed by veterinarian.
Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Provided primary customer support to internal and external customers in fast-paced environment.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Handled client correspondence and tracked records to foster office efficiency.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Answered telephone calls from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled all incoming business and client requests for information.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Triaged incoming patients to determine treatment needs and urgency of care.
Implanted subcutaneous identification microchips into animals.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Assisted Numerous Doctors in performing basic exams and tests such as fecal and blood analysis for all species of patients.
Cared for animals pre-surgery, including administering anesthetics.
Answered owners' animal health questions and educated on healthy animal care practices.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Granite Mountain Behavioral Health - Behavioral Health Technician City, STATE, 10/2017 - 02/2018
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Transported individuals to medical appointments and support meetings whenever needed.
Communicated with individuals' family members, offering information and insight into support services available at community level.
Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Assessed the patient's issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
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