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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Caring, Compassionate, Hard Working, Honest, Reliable, and Motivated. Driven to help others. Team Player. Always aiming to make a positive difference. Enthusiastic and eager to contribute to business success. Experience providing quality work that exceeds expectations.

Skills
  • Report preparation
  • Creative problem solving
  • Recordkeeping strengths
  • Administrative support
  • Good listening skills
  • Rapport building
  • Recovery guidance
  • Leadership skills
  • Providing direction
  • Interpersonal abilities
Education
Yavapai College Prescott, AZ Expected in : Social And Human Services - GPA :

Transferred Credits to Eastern Arizona College

Eastern Arizona College Thatcher, AZ Expected in Associate of Arts : Psychology - GPA :

Currently Attending Online Courses to complete my Associate of Arts Degree in Psychology. I will obtain my Associate of Arts Degree in Psychology within the next 6 months then will pursue my Bachelors Degree at Arizona State University.

Work History
Port Everglades - Veterinary Technician
Plantation, FL, 12/2020 - Current
  • Processed new patients and updated client records with key information using E Vet Software.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
Ascension Health - Veterinarian Technician/General Office Clerk
Folkston, GA, 04/2018 - 12/2020
  • Handled client correspondence and tracked records to foster office efficiency.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Answered telephone calls from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled all incoming business and client requests for information.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Implanted subcutaneous identification microchips into animals.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Assisted Numerous Doctors in performing basic exams and tests such as fecal and blood analysis for all species of patients.
  • Cared for animals pre-surgery, including administering anesthetics.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Granite Mountain Behavioral Health - Behavioral Health Technician
City, STATE, 10/2017 - 02/2018
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Communicated with individuals' family members, offering information and insight into support services available at community level.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assessed the patient's issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

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Resume Overview

School Attended

  • Yavapai College
  • Eastern Arizona College

Job Titles Held:

  • Veterinary Technician
  • Veterinarian Technician/General Office Clerk
  • Behavioral Health Technician

Degrees

  • Associate of Arts

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