Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Professional and competent worker with 15 + years customer service experience in a variety of areas, including restaurant hostess, salon and spa front desk, cosmetology, and veterinary medicine, aiming to acquire full time employment. Possesses a strong work ethic coupled with the ability to learn quickly, work efficiently with attention to detail and address everyone with a positive and personable approach. Client-focused Veterinary Technician with proven history of excellence in anesthesia, wellness and surgery. Self-motivated and caring individual accomplished in delivering excellent care to felines and canines. Commended for outstanding work ethic and sound knowledge of veterinary medical procedures and techniques.

  • Post-surgical Monitoring
  • Client Counseling
  • Verbal and Written Communication
  • Dental Procedures
  • Euthanasia Assistance
  • Laboratory Testing
  • Medication Administration
  • Pre-Anesthetic Preparation
  • Client Relations
  • Clear Communication
  • Humane Animal Restraints
  • Equipment Sterilization
  • Animal Vaccinations
  • Staff Training
  • Injectable Agent Induction
  • Anesthesia Administration
  • Surgery and Procedure Preparation
Veterinary Technician, 10/2016 - Current
Banfield Pet Hospital Johnston, RI,
  • Communicated with clients in a timely, professional and compassionate manner to obtain pertinent medical history on a variety of both sick and healthy patients
  • Thoroughly read over and gathered new and important information from medical records for new patients
  • Performed advanced technical duties including anesthesia induction and monitoring, dental prophylaxis, performed dental radiographs as well as dental charting
  • Carried out medical laboratory tests, preformed phlebotomy, radiographs, placed I.V. Catheters, administered subcutaneous fluids, oral medications, and vaccinations when appropriate
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Trusted to fill prescriptions for clients, as well as to handle all controlled drugs when preparing for surgery or other medical procedures
  • Kept thorough track of all used controlled drugs by properly utilizing the drug handbooks
  • Monitored animal behavior, coordinated caretaking and prepared treatment charts for hospitalized patients
  • Created estimates for surgical, dental and other routine treatments
  • In a thorough manner, explained the charges in clients’ estimates as to ensure clear communication and build trust
  • Triaged emergency situations via the phone or in person
  • Helped to maintain quarterly inventory
  • Proficient use of “WoofWare” software to book, record, charge and communicate with clients
  • Assisted with training new employees in a variety of these areas in the veterinary field
  • Responsible for creating and maintaining a presence on our social media outlets by gathering photos, accurate articles or facts, and other helpful and relevant information
  • Built trusting relationships with clients with follow up calls, post visit
  • Answered medical questions about recovery post-surgery, allergies, food choices, lab results and medications along with potential side effects.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Cosmetologist and Front Desk Manager, 08/2011 - 04/2016
  • As a “Stylist” consulted with clients and executed services for haircuts, colors and styling
  • Front Desk Reception Manager in a busy full service salon and day spa
  • Catered to all aspects of clients needs prior to and after their appointments
  • Trusted to work independently and to manage all salon opening and closing procedures
  • Extensive knowledge and use of “Millennium” salon software for client appointments and contact
  • Cashiering and handling of payments for all services and retail products
  • Organized and coordinated services for weddings and other large party events
  • Ordering and stocking of all salon retail and professional products
  • Extensive knowledge of all skin care, make up and nail care product lines including Bumble & Bumble, Priori and Spa Ritual
  • Monthly inventory and product maintenance
Lead Hostess, 09/2007 - 08/2011
  • Assisted guests and restaurant employees in a popular casual fine dining establishment
  • Answered high volume phone lines, making and confirming reservations and tending to guests’ special requests
  • Proficient use of “Open Table” reservation system and floor seating operations
  • Handled restaurant opening and closing procedures
  • Prepped and maintained menus, front desk, lobby and restrooms
  • Greeted and assisted guests in a courteous and professional manner to ensure an enjoyable dining experience
  • Created nightly floor plans to manage seating of guests efficiently for both restaurant guests and personnel
  • Took “to go” orders and handled guest issues
Education and Training
Online Veterinary Technician Program: , Expected in 01/2021
Penn Foster University - Houston, TX,
  • First semester completed
Cosmetology License # 507147: , Expected in 09/2009
: , Expected in 01/2009

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School Attended

  • Penn Foster University

Job Titles Held:

  • Veterinary Technician
  • Cosmetologist and Front Desk Manager
  • Lead Hostess


  • Online Veterinary Technician Program
  • Cosmetology License # 507147

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