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Hardworking Multi-Skilled Technician accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring, and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency. Optimal communication skills and an ability to quickly learn new concepts and skills.
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- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of the pet's condition.
- Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinarian's review.
- Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste, and styptic powder.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Scrubbed, counted, and packed surgical instruments and drapes into surgical-packs for autoclave sterilization.
- Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque, and stains.
- Operated x-ray machines and exposed radiographic films.
- Administered and applied treatments, drugs, oxygen therapy, medications, and immunological agents.
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
- Monitored patient vital signs during surgical procedures, and notified the veterinarian of changes instability.
- Strategically scheduled patient appointments to maintain workflows.
- Assisted veterinarians with the treatment of wounds, vaccination administration, and operations.
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Completed admission records, including statements made by the client concerning the patient's problems and history.
- Administered and monitored anesthesia for surgeries and operations.
- Performed physical examinations and record case history, weight, temperature, and other vitals, and took samples for the lab.
- Prepared and reviewed records and consent forms.
- Initiated emergency interventions such as resuscitative oxygen procedures and external cardiac massage.
- Prepared and labeled medications and informed clients of administration techniques.
- Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
- Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis, and serology.
- Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Provided canine rehabilitation services to assist in recovery from injury and surgery.
- Cleaned and disinfected kennels and common areas to reduce the spread of illness from infected animals.
- Spoke to customers regarding lodging, grooming, daycare services
and pricing and cross-sold additional items, including dog treats, pet
food and toys. - Followed effective process for bathing and grooming dogs to remove
dirt, loose hair, parasites and hair mats. - Groomed dogs and cats by utilizing tools including blades, brushes,
combs, shedding aids, dematting tools, sheers, nail clippers. - Cared for animals that became sick or injured on walks by seeking out
veterinary care and notifying owners. - Contributed to repeat business and return customer by 100% by
consistently providing outstanding customer service to both clients
and pets. - Carefully clipped nails and trimmed hair around pads and paws,
using a gentle approach for anxious pets. - Performed pet intake to gain necessary information concerning health,
behaviors, potential allergies and other details to provide complete
records and methods of owner contact. - Swept and mopped floors, cleaned kennels and runs and emptied
trash to reduce infection risk among people and animals. - Checked animals for injuries prior to and after grooming sessions.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Swabbed ears to remove wax and dirt, removing extra hair to allow
air to circulate freely and avoid infection.
● Scheduled, directed and motivated team to maximize productivity and
optimize operational efficiency.
● Improved customer satisfaction by resolving critical issues quickly and
efficiently.
● Evaluated team performance to ensure compliance with applicable
regulations.
● Established budgets, negotiated costs with vendors and reduced
expenses.
● Automated key office processes, including payroll, AP/AR,
recordkeeping and compliance tracking.
● Enhanced customer loyalty and satisfaction by addressing concerns in
a speedy and knowledgeable manner.
● Optimized profitability and saved costs by negotiating vendor
services.
● Developed and implemented a detailed business plan to get operations
running on the best foundation.
● Recruited and hired talented staff to fill key positions.
● Maintained adequate liquor stock and kept a close eye on inventory
controls to track needs and correct issues in a proactive manner.
● Optimized inventory levels to stay with current demand.
● Hired and trained employees and evaluated individual job
performance.
Mississippi Gulf Coast Community College - Gulfport, MS,
William Carey University - Biloxi, MS,
Member, Alumni Association
- Phi Theta Kappa Honor Society-PTK
- National Student Nurses Association-NSNA
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Resume Overview
School Attended
- Mississippi Gulf Coast Community College
- William Carey University
Job Titles Held:
- Veterinary Technician
- Dog Groomer
- Owner/Operator Foreman
Degrees
- Associate of Arts
- Bachelor of Science
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