Veterinary Assistant Manager resume example

Handled cash and deposits using the proper accounting procedures and documentation. Entered weekly sales and customer count sheets for review by management. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Worked as a team member performing cashier duties, product assistance and cleaning. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.

Expressed appreciation and invited customers to return to the restaurant. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Appropriately suggested additional items to customers to increase restaurant sales. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Checked in deliveries and signed off on products received. Maintained a professional tone of voice and words at all times, including during peak rush hours. Facilitated prompt and accurate seating and service of all guests. Politely answered phones promptly and recorded and confirmed reservations.Greeted guests and communicated about wait time. Routinely checked menus to verify they were current, clean and wrinkle-free. Maximized table turns and rotated seating for maximum guest satisfaction. Assisted servers and dining room hosts and quickly responded to guests' needs.

Monitored and tracked securities transactions, fund transfers, margin accounts and option trading. Educated customers on the variety of loan products and available credit options. Opened new customer accounts, including checking, savings and lines of credit. Managed opening and closing times for the main branch. Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Processed cash withdrawals. Adhered to CNB's security and audit procedures. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Processed treasury, tax and loan payments. Reported daily averages and shortages to the operations department. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service.