Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Diverse and motivated student with 4 years+ of customer service and support. Excellent communication skills. Ambitious to contribute developed certified nursing assistance and/or certified medical assistance. Seeking to secure a professional medical assistant position in a reputable facility where I can continue to develop and enhance my hands-on skills and knowledge in the medical field.

Certifications
  • CNA License
  • Certified Nursing Assistant
  • CCMA License
  • Certified Medical Assistant
  • BLS certified
Skills

MEDICAL

  • Gowning and gloving procedures
  • Injections
  • Vital signs
  • Charting / Documentation
  • EKG
  • Blood work
  • Grooming and bathing assistance
  • Medication administration

MANAGEMENT

  • Reception area maintenance
  • Problem resolution
  • Organization
  • Team building
  • Learning skills development
  • Cash management experience
  • Key holder
  • Computer Skills

CUSTOMER RELATIONS

  • Friendly, positive attitude
  • People skills
  • Reliable and trustworthy
  • Customer support
  • Proper phone etiquette
Education and Training
Expected in 05/2021 Associate of Applied Science | Health Sciences Coastal Alabama Community College, Bay Minette, AL, GPA:
Expected in 02/2021 Certificate | Clinical Certified Medical Assistant SAAD Healthcare, Mobile, AL GPA:
Expected in 04/2019 Certification of Nursing Assistant | Nursing Assistance Coastal Alabama Community College, Bay Minette, AL, GPA:
Expected in 05/2015 High School Diploma | Daphne High School, Daphne, AL GPA:
Experience
05/2013 to 08/2013 Veterinary Assistant Intern Cafe Rio | East Mesa, AZ,
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Walked over 5 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
02/2015 to 10/2018 Hostess/Server/Bartender Boudreaux's Cajun Grill | City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
10/2018 to 03/2020 Inventory Supervisor/Key Holder Leader Victoria's Secret | City, STATE,
  • Oversaw shipping activities for 10-person warehouse, successfully processing over 50 orders daily.
  • Directed and managed shipping team of5staff, delivering continuous training to improve employees' skills.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Tagged and stored product inventory in correct areas and locations.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Educated customers on product and service offerings.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
01/2021 to Current Team Member Mobile Country Club | City, STATE,
  • Beverage Cart Attendant
  • Event Bartender (Wedding, Meeting)

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Resume Overview

School Attended

  • Coastal Alabama Community College
  • SAAD Healthcare
  • Coastal Alabama Community College
  • Daphne High School

Job Titles Held:

  • Veterinary Assistant Intern
  • Hostess/Server/Bartender
  • Inventory Supervisor/Key Holder Leader
  • Team Member

Degrees

  • Associate of Applied Science
  • Certificate
  • Certification of Nursing Assistant
  • High School Diploma

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