, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Diverse and motivated student with 4 years+ of customer service and support. Excellent communication skills. Ambitious to contribute developed certified nursing assistance and/or certified medical assistance. Seeking to secure a professional medical assistant position in a reputable facility where I can continue to develop and enhance my hands-on skills and knowledge in the medical field.
Certifications
CNA License
Certified Nursing Assistant
CCMA License
Certified Medical Assistant
BLS certified
Skills
MEDICAL
Gowning and gloving procedures
Injections
Vital signs
Charting / Documentation
EKG
Blood work
Grooming and bathing assistance
Medication administration
MANAGEMENT
Reception area maintenance
Problem resolution
Organization
Team building
Learning skills development
Cash management experience
Key holder
Computer Skills
CUSTOMER RELATIONS
Friendly, positive attitude
People skills
Reliable and trustworthy
Customer support
Proper phone etiquette
Education and Training
Expected in 05/2021Associate of Applied Science | Health SciencesCoastal Alabama Community College, Bay Minette, AL, GPA:
Expected in 02/2021Certificate | Clinical Certified Medical AssistantSAAD Healthcare, Mobile, ALGPA:
Expected in 04/2019Certification of Nursing Assistant | Nursing AssistanceCoastal Alabama Community College, Bay Minette, AL, GPA:
Expected in 05/2015High School Diploma | Daphne High School, Daphne, ALGPA:
Experience
05/2013 to 08/2013Veterinary Assistant InternCafe Rio | East Mesa, AZ,
Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Walked over 5 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
02/2015 to 10/2018Hostess/Server/BartenderBoudreaux's Cajun Grill | City, STATE,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to serve up food and beverage options.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Processed customers' payments and provided receipts.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
10/2018 to 03/2020Inventory Supervisor/Key Holder LeaderVictoria's Secret | City, STATE,
Oversaw shipping activities for 10-person warehouse, successfully processing over 50 orders daily.
Directed and managed shipping team of5staff, delivering continuous training to improve employees' skills.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement efficiency and minimize labor.
Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
Received, processed and reshelved returned products to facilitate accurate inventory.
Tagged and stored product inventory in correct areas and locations.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Educated customers on product and service offerings.
Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
01/2021 to CurrentTeam MemberMobile Country Club | City, STATE,
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