Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with 7 years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time.
  • Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with great computer skills and telephone etiquette. Committed to contributing to company growth and learning new things every day.
  • Appointment Scheduling
  • Routine Examinations
  • Diagnostic Testing
  • Medication Administration
  • Immunization Administration
  • Supply Ordering and Restocking
  • Customer Billing
  • Prescription Filling
  • Veterinarian Assistance
  • Animal Euthanasia Assistance
  • Cash Drawer Balancing
  • Medical Charting
Veterinary Assistant, 12/2020 - Current
City Of Indianapolis And Marion County Indianapolis, IN,
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Trained new veterinary staff on office procedures and requirements.
  • Operated radiographic and ultrasound equipment.
  • Documented and tracked treatment activities.
  • Assisted veterinarians in examining animals.
  • Helped veterinarians examine animals and identify behavioral changes or clinical symptoms suggesting illness or injury.
  • Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
  • Documented patient information with precision to maintain records accuracy.
  • Administered vaccines to animals and delivered blood and lab results.
  • Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.
  • Educated clients and public on animal health, treatment protocols and general procedures.
  • Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Reception, 05/2015 - 11/2019
Live Nation Entertainment Inc Ridgefield, NJ,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in cornerstone software to keep records of client and patient information.
  • Managed more than 50 incoming calls per day.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Coordinated and communicated with clients to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

  • Prepared and communicated treatment plan instructions for patients to facilitate at-home and continuing care.
Cashier Team Lead, 06/2014 - 05/2019
Otg Orlando, FL,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
Education and Training
High School Diploma: , Expected in 05/2015
Southaven High School - Southaven, MS

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  • Southaven High School

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  • Veterinary Assistant
  • Reception
  • Cashier Team Lead


  • High School Diploma

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