- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
- Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with 7 years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time.
- Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with great computer skills and telephone etiquette. Committed to contributing to company growth and learning new things every day.
- Appointment Scheduling
- Routine Examinations
- Diagnostic Testing
- Medication Administration
- Immunization Administration
- Supply Ordering and Restocking
|
- Customer Billing
- Prescription Filling
- Veterinarian Assistance
- Animal Euthanasia Assistance
- Cash Drawer Balancing
- Medical Charting
|
Veterinary Assistant, 12/2020 - Current
City Of Indianapolis And Marion County – Indianapolis, IN,
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Trained new veterinary staff on office procedures and requirements.
- Operated radiographic and ultrasound equipment.
- Documented and tracked treatment activities.
- Assisted veterinarians in examining animals.
- Helped veterinarians examine animals and identify behavioral changes or clinical symptoms suggesting illness or injury.
- Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
- Documented patient information with precision to maintain records accuracy.
- Administered vaccines to animals and delivered blood and lab results.
- Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.
- Educated clients and public on animal health, treatment protocols and general procedures.
- Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Reception, 05/2015 - 11/2019
Live Nation Entertainment Inc – Ridgefield, NJ,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Entered data in cornerstone software to keep records of client and patient information.
- Managed more than 50 incoming calls per day.
- Prepared shipping packages by printing packing labels and verifying orders.
- Coordinated and communicated with clients to gather pertinent information.
- Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered office phone and emails to schedule appointments, answer questions, and document information.
- Managed customer complaints and rectified issues to complete satisfaction.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared and communicated treatment plan instructions for patients to facilitate at-home and continuing care.
Cashier Team Lead, 06/2014 - 05/2019
Otg – Orlando, FL,
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments for customers quickly and accurately to exceed productivity standards.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
High School Diploma: , Expected in 05/2015
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Southaven High School - Southaven, MS
GPA:
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