Veterinary Assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Time Management
  • Clinical Symptom Monitoring
  • Diagnostic Testing
  • Specimen Collection
  • Emergency Response
  • Post-surgical Monitoring
  • Attention to Detail
  • Patient Recordkeeping
  • Verbal and Written Communication
  • Prescription Filling
  • Veterinarian Assistance
  • Relationship Building
  • Immunization Administration
  • Appointment Scheduling
  • Cleaning and Sanitizing
  • Equipment Sterilization
  • Animal Feed Preparation
  • Proper Animal Restraint
  • Examination Room Oversight
  • Routine Examinations
  • Basic Animal Care
  • Microchip Administration
  • Vital Signs Measurement
  • Hospital Staff Support
  • Patient Discharge
Work History
Veterinary Assistant, 10/2018 - Current
City Of Indianapolis And Marion County Indianapolis, IN,
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Assist technicians and veterinarians in the performance of medical and surgical procedures.
  • Consistently provide exceptional customer service effectively communicating with patrons in high stress situations.
  • Ensure a smooth and timely flow of office visits from check-in to discharge.
  • Accurately obtain patient history from clients.
  • Accurately weigh patients and obtain temperature, pulse, and respiration.
  • Accurately review discharge patient instructions with clients and distribute educational materials as recommended by doctor.
  • Thoroughly document conversations with patrons including all recommendations, declined recommendations or treatments.
  • Perform accurate data entry into hospital software system to update patron and animal records.
  • Utilize low stress animal handling and restraint.
  • Assist in patient recovery.
  • Clean surgical instruments and wrap for sterilization. Use autoclave properly to sterilize wrapped packs and pouches.
  • Properly clean, disinfect, and maintain all surgical and medical areas, including the autoclave, distiller, ultrasonic cleaner and washer/dryer.
  • Stock all areas of hospital as needed.
  • Contribute to initiatives to improve processes and procedures.
  • Perform euthanasia related tasks including body care.
CSR - Customer Service Representative, 05/2018 - 10/2018
PetAid Animal Hospital City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • People care skills
  • Ability to answer client questions
  • Taking information for appointments, making appointments for new or returning clients
  • Ability to communicate between clients and staff
  • Getting clients checked in and out for appointments
  • Serve as the first point of contact for patrons, and as such responsible for setting a positive tone in a variety of situations.
  • Provide professional and compassionate service in an urgent care setting.
  • Ensure patron check-in and discharge processes are smooth and efficient.
  • Manage hospital calendar by accurately scheduling, confirming, and canceling appointments.
  • Answer phone calls professionally, courteously and in a timely manner.
  • Accurately enter patron payments and create end-of-day reports.
  • Prepare, update and maintain electronic patient and client records through our veterinary practice management software.
  • Assist with educating patrons on basic hospital information and procedures.
  • Maintain professional and courteous demeanor in all situations.
  • Assist with front desk and lobby cleaning and maintenance.
  • Maintain front desk equipment and supplies.
  • Contribute to and lead initiatives to improve processes and procedures.
Starbucks Manager/Barista, 05/2015 - 05/2018
Starbucks City, STATE,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
Associate of Science: Biology, Expected in 05/2019
Regis University - Denver, Colorado,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Regis University

Job Titles Held:

  • Veterinary Assistant
  • CSR - Customer Service Representative
  • Starbucks Manager/Barista


  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: