Devoted Veterinary Assistant versed in balancing administrative responsibilities with providing quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease.
Skills
Patient bathing
Reception area maintenance
Pre-anesthetic preparation
Lab animal restraint
Gowning and gloving procedures
Technologically savvy
Proficient in CornerStone, Intravet, and VetterSoftware programs
Communications
Problem resolution
Invoice generation
Customer service
First Aid/CPR
Placing IV catheters, intubation, and monitoring pets during anesthetic procedures
Organization
Relationship development
Client education
Experience
Veterinary Assistant, 06/2015 to Current Summit Veterinary Referral Center – Tacoma, WA,
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Treated animals afflicted with sarcoptic mange and other skin conditions with therapeutic bath treatments and medications.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Supervised waiting area, vacuumed floors, and rearranged magazines to maintain office.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 20 to 30 animals per day.
Assisted with nail clipping, fur blow drying and combing out matted fur during high-volume periods with both cats and dogs.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Collected and documented animal information such as weight, size, physical condition and food intake.
Walked over dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Veterinary Assistant, 05/2013 to 02/2015 Summit Veterinary Referral Center – Tacoma, WA,
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Supervised waiting area, mopped floors, etc. to maintain office.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Collected and documented animal information such as weight, size, physical condition and food intake.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Veterinary Assistant, 08/2010 to 05/2013 Summit Veterinary Referral Center – Tacoma, WA,
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Treated animals afflicted with sarcoptic mange and other skin conditions with therapeutic bath treatments and medications.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Collected and documented animal information such as weight, size, physical condition and food intake.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School Diploma: , Expected in 05/2010 Hamilton Southeastern High School - Fishers, IN GPA:
: , Expected in Ivy Tech Community College of Indiana - Indianapolis, IN GPA:
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