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veterinary assistant resume example with 5 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Diligent and hardworking [Job Title] dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care.

Skills
  • Reception Area Maintenance
  • Lab Animal Restraint
  • Gowning and Gloving Procedures
  • Sales and Upselling
  • Examination Room Oversight
  • Verbal and Written Communication
  • Animal Euthanasia Assistance
  • Cleaning and Sanitizing
  • Prescription Filling
  • Routine Examinations
  • Animal Feed Preparation
  • Relationship Building
  • Patient Recordkeeping
  • Equipment Preparation
  • Appointment Scheduling
  • Client Education
  • Attention to Detail
  • Clinical Symptom Monitoring
  • Proper Animal Restraint
  • First Aid
  • Veterinarian Assistance
  • Customer Billing
  • Medication Administration
  • Supply Ordering and Restocking
  • Bookkeeping and Accounting
  • Time Management
  • Animal Behavioral Changes
  • Diagnostic Testing
  • Equipment Sterilization
  • Immunization Administration
  • Specimen Collection
  • Problem Identification
  • Pet Feeding
  • Dietary Needs
  • Proficient in EazyVet
  • Medical Charting
  • Cash Drawer Balancing
  • Problem Resolution
  • Fecal, Urine and Blood Testing
  • Hospital Staff Support
  • Patient Care Monitoring
  • Incident Reporting
  • Preventive Care
  • Basic Animal Care
  • Patient Discharge
  • Patient Care Plans
  • Customer Service
  • Microsoft Office
  • Patient Check-Ins
  • Medical Terminology
  • Venipuncture and Phlebotomy
Experience
08/2021 to Current
Veterinary Assistant City Of Dallas, Tx Dallas, TX,
  • Released patients to owners with care directions from veterinary staff.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Advised clients on animal care, nutrition and behavior problems.
  • Operated radiographic and ultrasound equipment.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Collected fluids from animals for laboratory testing.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Administered immunizations and treatments following veterinarian instructions.
  • Clipped animals' claws and polished teeth to maintain hygiene.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Monitored post-surgical pet care and administered medication under vet direction.
  • Obtained information and history from clients to maintain medical charts.
  • Handled and restrained animals following safety requirements and procedures.
  • Assisted veterinarians in examining animals.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Documented and tracked treatment activities.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
10/2018 to 02/2020
Administrative Assistant Maryville Academy Chicago, IL,
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Composed correspondence, reports and meeting notes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Directed customer communication to appropriate department personnel.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Coordinated appointments, meetings and conferences.
  • Drove customer feedback to deliver information to management for corrective action.
  • Maintained accurate department and customer records.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Responded effectively to sensitive inquiries or complaints.
  • Scheduled appointments, meetings and events for management staff.
  • Prepared and prioritized calendars and correspondence.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Inventoried and ordered supplies for office.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
02/2016 to 05/2018
Retail Associate Community Surgical Kenilworth, NJ,
  • Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
  • Followed loss prevention strategies, minimizing theft.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Expedited newly received merchandise to sales floor.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Cross-sold products to boost overall sales purchases.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged attractive displays of merchandise based on current sales promotions.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Used product knowledge to suggest items to match client needs.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Created price tags and merchandise signs for new items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Engaged with customers to determine appropriate items to fit needs.
  • Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
  • Assessed customer product needs and interests in order to best recommend suitable items.
Education and Training
Expected in 07/2012 to to
GED:
Saugus High School - Saugus, MA
GPA:

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Resume Overview

School Attended

  • Saugus High School

Job Titles Held:

  • Veterinary Assistant
  • Administrative Assistant
  • Retail Associate

Degrees

  • GED

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