Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Enthusiastic animal care professional successfully manages various responsibilities in fast-paced settings. Knowledgeable in [Software] with terrific time management and relationship building skills. Calm in crisis situations with skill to reassure owners while providing urgent care.

  • Pre-anesthetic preparation
  • Lab animal restraint
  • Patient medical advice
  • Reception area maintenance
  • Medical charts and records
  • Patient relationship management
  • Gowning and gloving procedures
  • Pain management
  • Emergent animal care
  • Lift 30+ lbs
Veterinary Assistant, 07/2017 - 10/2020
American Veterinary Group Huntersville, NC,
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Treated animals afflicted with skin conditions by giving therapeutic bath treatments and medications.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 20-60 animals per day.
  • Supervised waiting area, swept/mopped floors, and cleaned to maintain office.
  • Conducted complex and simple surgeries on animals including Ovarianhysterectomy, Neuter, Leg Amputation, Exploritory, Enucleation, Mass Removal, Dentals and other types of procedures.
  • Filled medications for conditions after speaking with Veterinarian and listening to pet owners, reviewing health history and observing symptoms.
  • Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
  • Assessed medical history/health conditions and symptoms about patient with the client and relayed information back to the Veterinarian. After speaking with vet, then I woud deliver the treatment. plan with clients and go over medications.
  • Completed full assessments of however many patients we had that day, averaging 45-60 patients per shift.
  • Educated clients and public on animal health, treatment protocols and general procedures.
  • Treated wide array of small animals and exotics for disease and injuries and provided preventive health care treatments such as vaccinations, parasite prophylaxis and nutrition options.
  • Supervised inventory management and placed medication orders to ensure adequate supplies at all times.
  • Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
  • Operated x-ray machines and exposed radiographic films.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Operated anesthesia machines, oxygen equipment and monitoring equipment.
  • Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and ear cytology.
  • Prepared and reviewed records and consent forms.
  • Prepared and labeled medications and informed client of administration techniques.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Scheduled patient appointments to maintain workflows.
  • Performed nail clippings, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Answered multiple line phone system for busy revenue producing facility and responded to questions regarding pricing and services.
  • Performed imaging with ultrasound and x-ray and interpreted results.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Administered and monitored anesthesia for surgeries and operations.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Recorded case history, weight, temperature and other vitals.
  • Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business [Number]%.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Kennel Assistant, 08/2015 - 07/2017
Ethos Veterinary Health Llc Natick, MA,
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Promoted optimal health by feeding and watering every animal on regular schedule.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Cashier/Waitress/Drive Thru, 10/2013 - 11/2015
Tropical Smoothie Cafe City, STATE,
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Education and Training
: , Expected in
Pulaski Technical College - North Little Rock, AR

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Resume Overview

School Attended

  • Pulaski Technical College

Job Titles Held:

  • Veterinary Assistant
  • Kennel Assistant
  • Cashier/Waitress/Drive Thru


  • Some College (No Degree)

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