Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Patient bathing
Technologically savvy
Gowning and gloving procedures
Lab animal restraint
Reception area maintenance
Communications
Team building
Organization
Customer service
First Aid/CPR
Experience
08/2019 to CurrentVeterinary AssistantAlways Best Care | Langhorne, PA,
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately [Number] animals per day.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Supervised waiting area, mopped floors, [Action] and rearranged magazines to maintain office.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Collected and documented animal information such as weight, size, physical condition and food intake.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Walked over [Number] dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Recognized by management for providing exceptional customer service.
Achieved cost-savings by developing functional solutions to [Type] problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
05/2019 to 08/2020Veterinary AssistantAlways Best Care | Leesburg, VA,
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately [Number] animals per day.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Supervised waiting area, mopped floors, [Action] and rearranged magazines to maintain office.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Maintained updated [Type] knowledge through [Task] and [Task].
Answered [Number] calls per [Timeframe] to answer customer questions.
to Kennel AssistantRocky Creek Veterinary Hospital | Greer, SC,
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
Euthanized sick or aging animals to maintain stock health.
Collected and documented animal information such as weight, size, physical condition and food intake.
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
Picked up dog waste using bags to dispose of properly.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Washed, groomed and trimmed each animal to enhance coat health.
Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
Unloaded and organized supplies and product inventory to maximize team efficiency.
to Cashier/StockerPetco | North Syracuse, NY,
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Received payments for [Product or Service] and issued receipts.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
Expected in 06/2013High School Diploma | Philipsburg-Osceola Area High School, Philipsburg, PAGPA:
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