Enthusiastic professional capable of managing various responsibilities in fast-paced settings.
Knowledgeable in computer scheduling, microsoft programs and promoting terrific time management and relationship building skills.
Devoted Veterinary Assistant versed in balancing administrative responsibilities with providing quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease.
Organized and diligent farmers market/ food catering employe, offering over five years of related experience combined with high-energy, enthusiastic approach to serving customers. Knowledgeable about managing ingredient preparation, trash removal and any other need with little supervision. Dedicated to building loyal base of customers by providing exceptional, consistent service.
Energetic child caregiver with many years of experience watching children and leading fun activities in home setting. Gifted at keeping organized while playing by teaching children to pick up items and making clean-up enjoyable. Well-versed in caring for all aged children.
Part of the Framingham State Cheerleading team during the Spring of 2019
05/2017 - CurrentMetrowest Veterinary Associates, Milford MA - Veterinary AssistantMilford, MA
Set up appointments for wellness visits and schedule veterinary consultations
Supervise waiting area, mop and sweep floors, clean and restock the appointment rooms, and maintain office
Restrain and stabilize animals during examination and treatment to safeguard against accidental injuries
Answer pet owner phone calls and respond to questions while taking messages for staff veterinarians
Review pet records from daily visits and appointments, entering all important data into system
Remove animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems
Assist grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays
Collect and document animal information such as weight, size, physical condition and food intake
Unload and organize supplies and product inventory to maximize team efficiency
Process client payments, sent invoices and placed appointment reminder calls
Assist customers by phone, including scheduling appointments and treatments
Assist veterinarian with treatment of wounds, vaccination administration, and operations
Restrain animals during veterinary procedures
Adhere to high standards of safety, cleanliness and professionalism
Restrain and manage scared and active animals
Trained and coached 4 new employees
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Prepared and labeled medications and informed client of administration techniques.
Conducted initial exams on pets, took vital signs and collected samples for lab.
Operated x-ray machines and exposed radiographic films.
06/2019 - 03/2020La Cantina Italiana - WaitressFramingham, MA
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Increased sales of high margin menu items through effective upselling.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Completed closing duties
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
03/2019 - CurrentMelissa Silvestri - BabysitterPlainville, MA
Monitored playtime to prevent overuse of technology, television or other detrimental influences
Secured indoor and outdoor premises to protect children under care
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
Observed and monitored play to identify developmental strengths and target areas for enrichment activities
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations
Cleaned and tidied living room and kitchen after activities
Minimized TV and mobile device time by engaging children with games and reading books
Led children in tidying up, and handwashing to teach responsibility
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary
Read variety of books to children to promote language development skills
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health
Discussed new developments, misbehavior and concerns with parents or guardians
Calculated amount owed for services and collected payment from parents
Prepared child for bed time, and completed night routine set up by parents
06/2015 - 08/2019The Carve, Ashland MA - Farmers Market Food CatererAshland, MA
Helped prep, store, transport, and serve food
Brought food to tables
Prepped orders, took care of to go orders
Assisted in food assembly line
Set up farmers market stand, and cleaned during/ after
Prepared and served hand crafted drinks
Did holiday themed decor
Expected in 05/2021Framingham State UniversityFramingham, MABachelor of Science: Biology
University of Rhode IslandKingston, RISome College (No Degree): Animal Science
Started my college career here - September 2016 through May of 2018
2016Milford High SchoolMilford, MAHigh School Diploma
OSHA certified with Metrowest Veterinary Associates.