Veterinary Assistant resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Fast learner with experience in client services and computer and phone skills.
Skills
Emergency and preventive care
Fecal, Urine and Blood Testing
Medication Administration
Problem resolution
Process improvement
Organization
Relationship development
Documentation and reporting
Office administration
Security awareness
Conflict Resolution
Organization skills
Strategic Planning
Scheduling
Mail handling
Verbal and written communication
Lab Operations
File and records management
Safety and compliance
Supervision
Communications
First Aid/CPR
Customer/Client relations
Shorthand writing
Professional demeanor
Multi-Line Telephone Systems
Memorization and Recall
Time management
Performance improvement
Sorting and labeling
Administrative support
Telephone skills
Work History
Veterinary Assistant, 06/2020 to Current Ascension (System Office) – Tunnel Hill, GA,
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Evaluated incoming patients to determine treatment needs and urgency of care.
Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Processed new patients and updated client records with key information using Avimark.
Monitored up to four animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Cared for animals pre-surgery, including administering anesthetics.
Handled ten calls per hour to address customer inquiries and concerns.
Internship Student, 05/2019 to 09/2019 City Of Onalaska – Onalaska, WI,
Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Supported student learning objectives through personalized and small group assistance.
Upheld strict security procedures to maintain data confidentiality.
Reported back to instructor and management to receive day-to-day tasks and responsibilities.
Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Monitored social media and online sources for industry trends.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Building Supervisor, 08/2017 to 12/2018 YMCA – City, STATE,
Drafted evacuation maps and educated occupants on safe routes.
Prepared maintenance budgets and outlined expenditures for building upkeep.
Inspected grounds, equipment and overall building to uphold safe and aesthetically pleasing standard.
Scheduled events and maintenance workers in recreation center.
Supervised facility crew and general maintenance schedules.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Collected, sorted, distributed and sent mail and packages.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Supported various administrative duties by proofreading, transcribing and invoicing.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Maintained building security by monitoring logbook and issuing visitor badges.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Corresponded with clients through email, telephone or postal mail.
Education
Veterinary Assistant Certification : Veterinarian Assisting, Expected in 09/2019 Animal Behavior College - Santa Clarita, CA, GPA:
High School Diploma: , Expected in 05/2016 Adams City High School - Commerce City, CO GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.