Veterinary Assistant resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.

Seasoned Receptionist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Looking for a new position with a great organization that caters to animals.

  • Lab animal restraint
  • Technologically savvy
  • Pre-anesthetic preparation
  • Gowning and gloving procedures
  • Relationship building
  • Pharmacology knowledge
  • Collecting specimens for analysis
  • Radiology
  • Customer service skills
  • Muzzles and restraints
  • Recording and charting procedures
  • Explaining treatment
  • Routine physical exams
  • X-ray equipment
  • Preventative care and treatment
  • Safe animal restraints
  • Patient and reliable
  • Multi-line phone
  • Animal dentistry
  • Indwelling catheter placements
  • Anesthesia monitoring
  • Lab analysis
  • Client education
  • Detail-oriented
  • Administering subcutaneous medication
  • Maintaining treatment notes
  • Monitoring recovery
  • Adaptable and flexible
  • Coaching and training techniques
  • Reception area maintenance
  • Invoicing and billing
  • Data entry
  • Copying medical records
  • File and data retrieval systems
  • Administrative support
  • Patient charting
  • Appointment scheduling
08/2007 to 03/2011 Veterinary Assistant Ascension (System Office) | Waterloo, IL,
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
  • Reviewed pet records from daily visits and appointments, entering all important data into system
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
  • Adhered to high standards of safety, cleanliness and professionalism
  • Assisted veterinarian with treatment of wounds, vaccination administration, and operations
  • Collected tissue, feces, blood and urine samples for examination and analysis
  • Assisted customers by phone, including scheduling appointments and treatments
  • Educated the public about diseases that are spread from animals to humans
  • Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options
  • Checked animals' temperature, heart rate and lung sounds
  • Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases
  • Administered vaccinations, prepared tissue samples and developed x-rays and radiographs
  • Managed clinic operations, including supervising vet techs, fiscal management, scheduling, and appointments
  • Assisted veterinarians in examining animals
  • Restrained and managed scared and active animals
  • Operated diagnostic equipment such as radiographic and ultrasound equipment
  • Performed venipunctures and dressed animals' wounds
  • Prepared, processed and analyzed lab samples
  • Monitored animals recovering from surgery and notified veterinarian of any changes
  • Documented and tracked all treatment activities
  • Restrained animals during veterinary procedures
  • Vaccinated animals and administered medications orally and intravenously
  • Administered medicine to animals and monitored health following treatment
  • Processed client payments, sent invoices and placed appointment reminder calls
  • Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety
10/2013 to 06/2014 Overnight Stock Associate Giant Eagle | Elizabeth, PA,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Assisted customers over the phone regarding store operations, products, promotions and orders
  • Processed payments and maintained accurate drawers to meet financial targets
  • Maintained current store, product and promotional knowledge to drive consistent sales
  • Expressed appreciation for patronage, inviting and encouraging customer return visits
  • Provided every customer with professional and polite support for sales and service needs
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
  • Assisted customers and provided excellent customer service
10/2018 to 06/2019 Receptionist Alba Wheels Up International | Valley Stream, NY,
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
  • Provided clerical support to all team members to improve office efficiency and enhance productivity
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Reviewed pet records from daily visits and appointments, entering all important data into system
  • Supervised waiting area, mopped floors, organized and rearranged magazines to maintain office
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 50 animals per day
  • Worked with clients to processes all financial transactions
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Education and Training
Expected in 05/2001 High School Diploma | Hiram High School, Hiram, GA GPA:

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Resume Overview

School Attended

  • Hiram High School

Job Titles Held:

  • Veterinary Assistant
  • Overnight Stock Associate
  • Receptionist


  • High School Diploma

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