Veterinary Assistant resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.
Seasoned Receptionist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Looking for a new position with a great organization that caters to animals.
Skills
Lab animal restraint
Technologically savvy
Pre-anesthetic preparation
Gowning and gloving procedures
Relationship building
Pharmacology knowledge
Collecting specimens for analysis
Radiology
Customer service skills
Muzzles and restraints
Recording and charting procedures
Explaining treatment
Routine physical exams
X-ray equipment
Preventative care and treatment
Safe animal restraints
Patient and reliable
Multi-line phone
Animal dentistry
Indwelling catheter placements
Anesthesia monitoring
Lab analysis
Client education
Detail-oriented
Administering subcutaneous medication
Maintaining treatment notes
Monitoring recovery
Adaptable and flexible
Coaching and training techniques
Reception area maintenance
Invoicing and billing
Data entry
Copying medical records
File and data retrieval systems
Administrative support
Patient charting
Appointment scheduling
Experience
08/2007 to 03/2011Veterinary AssistantAscension (System Office) | Waterloo, IL,
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Reviewed pet records from daily visits and appointments, entering all important data into system
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
Adhered to high standards of safety, cleanliness and professionalism
Assisted veterinarian with treatment of wounds, vaccination administration, and operations
Collected tissue, feces, blood and urine samples for examination and analysis
Assisted customers by phone, including scheduling appointments and treatments
Educated the public about diseases that are spread from animals to humans
Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options
Checked animals' temperature, heart rate and lung sounds
Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases
Administered vaccinations, prepared tissue samples and developed x-rays and radiographs
Managed clinic operations, including supervising vet techs, fiscal management, scheduling, and appointments
Assisted veterinarians in examining animals
Restrained and managed scared and active animals
Operated diagnostic equipment such as radiographic and ultrasound equipment
Performed venipunctures and dressed animals' wounds
Prepared, processed and analyzed lab samples
Monitored animals recovering from surgery and notified veterinarian of any changes
Documented and tracked all treatment activities
Restrained animals during veterinary procedures
Vaccinated animals and administered medications orally and intravenously
Administered medicine to animals and monitored health following treatment
Processed client payments, sent invoices and placed appointment reminder calls
Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety
10/2013 to 06/2014Overnight Stock AssociateGiant Eagle | Elizabeth, PA,
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Assisted customers over the phone regarding store operations, products, promotions and orders
Processed payments and maintained accurate drawers to meet financial targets
Maintained current store, product and promotional knowledge to drive consistent sales
Expressed appreciation for patronage, inviting and encouraging customer return visits
Provided every customer with professional and polite support for sales and service needs
Arranged merchandise for display to highlight new styles, attract customers and enhance sales
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
Assisted customers and provided excellent customer service
10/2018 to 06/2019ReceptionistAlba Wheels Up International | Valley Stream, NY,
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
Provided clerical support to all team members to improve office efficiency and enhance productivity
Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Kept reception area clean and organized to offer positive first impression to every visitor
Reviewed pet records from daily visits and appointments, entering all important data into system
Supervised waiting area, mopped floors, organized and rearranged magazines to maintain office
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 50 animals per day
Worked with clients to processes all financial transactions
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Education and Training
Expected in 05/2001High School Diploma | Hiram High School, Hiram, GAGPA:
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