Veterinary Assistant Resume Example
Devoted Veterinary Assistant versed in balancing administrative responsibilities with providing quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Smart Veterinary Receptionist promoting 1 years' expertise in office environments. Detail-oriented and highly motivated with training in client bereavement. Looking for a new position with a great organization that caters to animals. Enthusiastic animal care professional successfully manages various responsibilities in fast-paced settings. Knowledgeable in Impromed with terrific time management and relationship building skills. Calm in crisis situations with skill to reassure owners while providing urgent care. Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Ambitious student pursuing Nursing degree eager to contribute developed knowledge in Veterinary assistant role. Skilled in medication administration and prioritization in healthcare settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
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- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 50 animals per day.
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
- Utilized Impromed to compile data gathered from various sources.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Managed all front desk operations for busy high-volume swim school.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled classes, emailed customers and placed outbound calls as needed.
- Managed 5-line system to handle more than 50 incoming calls per day.
- Rendered information to callers and drafted office emails.
- Scheduled appointments based on swim instructor's availability and established class minimums and maximums.
- Processed payments for classes and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Coordinated and communicated with 30-50 clients daily to gather pertinent information.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Responded to customer concerns and issues by modifying payment schedules and accommodating client needs.
- Examined on-site electrical systems and equipment to identify faults and devise design corrections.
- Built, calibrated and maintained electrical instruments used in design development processes.
- Designed and implemented electrical equipment, facilities and systems.
- Responded to requests for information for general and specific power line design requirements.
- Collaborated with mechanical engineers to resolve product development and maintenance issues.
- Checked transformer load to evaluate consumer load forms.
- Completed transformer load checks for consumer load form approval.
- Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
- Initiated updated drawing package to increase manufacturing productivity.
- Determined appropriate cables, fuses and electrical elements to use during installation phase of weapons detection systems.
- Supported, advised and mentored all levels of personnel.
- Resolved customer complaints with advanced diagnostic tools.
- Oversaw production efforts to guarantee timely and budget-conscious completion.
- Dean's List August 2019-Present
- Sigma Theta Tau Member, Alumni Association
- CPR
- BLS
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Resume Overview
School Attended
- West Coast University
- Moorpark College
Job Titles Held:
- Veterinary Assistant
- Front Desk Receptionist
- Electrical Engineer
Degrees
- Bachelor of Science in Nursing
Associate of Arts in Natural Sciences
Associate of Arts in Behavioral Sciences
Associate of Arts in Liberal Sciences
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