Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. able to handle cash and cash transactions. Is able to scan, handle, and move merchandise. Team-oriented energetic professional works well in collaborative environments and generates consistent personal sales accomplishments. Bringing 5 years of experience in retail settings. Dependable and accustomed to going above and beyond to reach goals and objectives. Energetic and works well independently or with a team. Bringing 5 years of experience in retail settings. Provides helpful service, loves interacting with the public. Pays attention to detail. Learns and adapts easily. Personable, polite and has excellent customer service skills. Recognized for communicating well with customers and delivering exceptional customer service. Has a flexible schedule. Available to work immediately.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Vet Technician Assistant, 10/2019 to 06/2020
Southside Pet ClinicCity, STATE,
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and labeled medications and instructed client on administration.
  • Prepared and reviewed records and consent forms.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Delivered excellent service to pet owners to drive repeat business.
  • Walked dogs while enforcing good behavior and manners.
Key Holder/Associate, 01/2018 to 06/2020
SUBWAY®RestaurantsCity, STATE,
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Recommended improvements to store procedures.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings
  • Evaluated transactions for suspected fraud.
Manager/Manager's Assistant, 06/2018 to 10/2019
Elite Car SpaCity, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept social media profiles updated with item promotions, special events and new operating information.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for 10-member team.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Key Holder Associate, 01/2017 to 2019
Tuesday MorningCity, STATE,
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
Education and Training
High School Diploma: , Expected in 06/2009
Southside High School - Southside, Al,
GPA:

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Resume Overview

School Attended

  • Southside High School

Job Titles Held:

  • Vet Technician Assistant
  • Key Holder/Associate
  • Manager/Manager's Assistant
  • Key Holder Associate

Degrees

  • High School Diploma

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