Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. I am a team player and am always willing to help out my coworkers when needed. I am very driven, when I start something I do it to the best of my ability and will stay until it gets done to the standards of the business. I am detected to working long hours when needed in a safe and efficient way. I like to keep a positive attitude and stay humble for all things, I find that it help the time go faster and promotes productivity. I am very meticulous about all things I do. I want to make sure everything is done correctly at all times to ensure satisfaction all around.
Skills
Order fulfillment
Credit card processing
Organization
Customer service
Team Building
Relationship Development
Process Improvement
Team Player
Productive
Meticulous
Order picking and processing
Cash register operation
Heavy lifting
Pallet Jack Operation
Coupons and gift cards
Identification checks
Order taking
Security Monitoring
Cash Handling
Basic math skills
Refunds and exchanges
Cleaning and sanitizing
Cash balancing
Product restocking
Payment processing
Work History
Vet Technician, 06/2019 to Current Aza – Asheboro, NC,
Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Monitored up to 12 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Processed new patients and updated client records with key information such as vaccine and shot records.
Followed all pet care instructions, including dietary needs and medication regimens.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Fast Food Worker, 07/2017 to Current Penn State University – University Park, PA,
Pleasantly and courteously interacted with customers to deliver quality service.
Assembled food orders while maintaining appropriate portion control.
Performed shift change tasks each day to keep store efficient and neat.
Greeted customers promptly and took orders to keep flow of traffic moving.
Checked completed orders for accuracy and bagged meals for easy carrying.
Prepped food items for later use to save staff time during busy hours.
Maintained clean, sanitized and well-organized food preparation zones.
Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
Consistently provided friendly service to promote better customer engagement.
Routinely moved and stocked food products weighing up to 50 pounds.
Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Maintained high standards of customer service in high-volume, fast-paced operations.
Handled over $2,000 worth of daily credit card and cash payments.
Used varied meal preparation methods to create preselected food offerings for catering clients.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
Strictly followed all cash, security, inventory and labor policies and procedures.
Processed payments and counted change to complete transactions.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Prepared hot beverages, including coffee and tea according to customer requests.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
Cross-trained and coordinated scheduling with team members to provide seamless service.
Prepared all food orders within a minutes timeframe.
Greeted customers, offered assistance and provided knowledgeable support.
Communicated openly with management team during each shift to promote smooth workflows.
Warehouse Picker, 01/2014 to 02/2018 Capstone Logistics – Temple, TX,
Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Kept warehouse clean and organized to maximize team efficiency and productivity.
Compared received packages against shipping documents.
Moved and lifted heavy loads of merchandise using pallet jack equipment.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Noted unsafe components inside packages and discussed concerns with supervisors.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Mentored team of 20 through effective communication and active listening.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Pre-assembled containers to be easily selected by packing associates.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Education
High School Diploma: , Expected in 12/2010 Smyrna High School - Smyrna, TN GPA:
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