Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. I am a team player and am always willing to help out my coworkers when needed. I am very driven, when I start something I do it to the best of my ability and will stay until it gets done to the standards of the business. I am detected to working long hours when needed in a safe and efficient way. I like to keep a positive attitude and stay humble for all things, I find that it help the time go faster and promotes productivity. I am very meticulous about all things I do. I want to make sure everything is done correctly at all times to ensure satisfaction all around.

  • Order fulfillment
  • Credit card processing
  • Organization
  • Customer service
  • Team Building
  • Relationship Development
  • Process Improvement
  • Team Player
  • Productive
  • Meticulous
  • Order picking and processing
  • Cash register operation
  • Heavy lifting
  • Pallet Jack Operation
  • Coupons and gift cards
  • Identification checks
  • Order taking
  • Security Monitoring
  • Cash Handling
  • Basic math skills
  • Refunds and exchanges
  • Cleaning and sanitizing
  • Cash balancing
  • Product restocking
  • Payment processing
Work History
Vet Technician, 06/2019 to Current
AzaAsheboro, NC,
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Monitored up to 12 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Processed new patients and updated client records with key information such as vaccine and shot records.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Fast Food Worker, 07/2017 to Current
Penn State UniversityUniversity Park, PA,
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Assembled food orders while maintaining appropriate portion control.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Prepped food items for later use to save staff time during busy hours.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Consistently provided friendly service to promote better customer engagement.
  • Routinely moved and stocked food products weighing up to 50 pounds.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Handled over $2,000 worth of daily credit card and cash payments.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Processed payments and counted change to complete transactions.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Cross-trained and coordinated scheduling with team members to provide seamless service.
  • Prepared all food orders within a minutes timeframe.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Communicated openly with management team during each shift to promote smooth workflows.
Warehouse Picker, 01/2014 to 02/2018
Capstone LogisticsTemple, TX,
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Compared received packages against shipping documents.
  • Moved and lifted heavy loads of merchandise using pallet jack equipment.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Mentored team of 20 through effective communication and active listening.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Pre-assembled containers to be easily selected by packing associates.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
High School Diploma: , Expected in 12/2010
Smyrna High School - Smyrna, TN

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School Attended

  • Smyrna High School

Job Titles Held:

  • Vet Technician
  • Fast Food Worker
  • Warehouse Picker


  • High School Diploma

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