Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Detail-oriented Veterinary Technician proficient in handling various pet breeds and temperaments. Offering 2 year background conducting pet examinations, maintaining animal care records and preparing animals for surgery through relevant experience and specific expertise in anesthesia, surgery, and pathology in large animals. Recognized for dedication to excellent animal care and client service.

  • Laboratory Testing
  • Emergency First Aid
  • Drug Inventory Oversight
  • Billing and Invoicing
  • Clear Communication
  • Euthanasia Assistance
  • Cleaning and Sanitizing
  • Dental Procedures
  • Client Relations
  • Animal Loading and Unloading
  • Physical Examinations
  • Verbal and Written Communication
  • Animal Vaccinations
  • Medical Equipment Maintenance
  • Prescription Management
  • Equipment Sterilization
  • Appointment Scheduling
  • Medication Administration
  • Humane Animal Restraints
  • Treatment and Research Records
  • Post-surgical Monitoring
  • Diagnostic Equipment
  • Surgery and Procedure Preparation
  • Medication Dispensing
  • Patient Triage
  • Medical Terminology
  • Behavior Analysis
  • Medication Labeling
  • Financial Transactions
  • Intramuscular Injections
  • Intravenous Feedings
  • Patient Discharge
  • Medical Histories
  • Parasitic Visual Exams
  • Animal Nutrition
  • Laboratory Assay Analysis
  • Food Preparation
  • Vital Sign Assessment
  • Specimen Collection
  • Animal Interaction
  • Animal Condition Evaluations
  • Patient Check-Ins
  • Dental Radiology
  • IV Fluid Administration
  • Customer Service
  • Responsible and Reliable
  • Problem Solving
  • Time Management
Work History
Vet Tech, 01/2019 to Current
Memorial Sloan-Kettering Cancer CenterBrooklyn, NY,

• Technical Duties – accurately collect and perform routine laboratory procedures, dispense medications, place IV catheters, take radiographs, and assist in surgery, as needed.

• Patient-Treatment – prepare and administer oral medication and injectables. Comfort and restrain pets during examinations and care.

• Patient Nursing – maintain hospitalized patients and perform scheduled procedures or treatments as needed per ICU records, monitor anesthesia, assist in surgery, obtain vitals, and monitor patient conditions.

• Medical Records – enter medical notes and vital signs into patient records, create estimates of charges for medical plans, make notes in patient files of phone or in-person conversations.

• Communication – assist answering the phone, obtain and record patient histories and treatment, accurately relay patient information, and educate clients.

• Routine Procedures – perform venipunctures, give injections, nail trims, suture removal, ear cleanings, and fluid therapy
• Clean, sterilize, and maintain kennels, operating rooms, examining rooms, cages, and surgical equipment.

Head Kennel Technician, 01/2016 to Current
Express, Inc.Woodburn, OR,
  • Properly clean and disinfect stainless steel dog and cat cages.
  • Properly feed and water dogs, cats and other animals based on age, size, weight and condition.
  • Provide excellent assistance to customers who are interested in adopting a dog or cat or who are looking for their lost pet.
  • Notify kennel supervisors or veterinary personnel of sick or pregnant animals.
  • Safely and properly handle all animals including bite quarantine animals, vicious animals and feral cats.
  • Process dogs, cats and other animals during intake to include entering data correctly in animal management software, vaccinating animals, deworming animals, taking pictures, scanning animals for chips and looking for ID tags.
  • Update animal management software when an animal’s status has changed or if it is moved to a new cage.
  • Notify the owners of tagged pets that their pet has been impounded.
  • Euthanize animals or assisting with euthanasia.
  • Take specimens of rabies suspect animals.
  • Transport sick or injured animals to offsite veterinarians or outreach events as needed.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Assitant Manager, 07/2014 to Current
Extra Space StorageMadison, WI,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Store Manager , 10/2009 to 07/2014
Spencer's GiftsCity, STATE,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed and interpreted store trends to facilitate planning.
  • Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
High School Diploma: , Expected in
Mill Creek High School - Hoschton, GA
: Vet Tech , Expected in
Gwinnett Technical College - Lawrenceville, GA

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School Attended

  • Mill Creek High School
  • Gwinnett Technical College

Job Titles Held:

  • Vet Tech
  • Head Kennel Technician
  • Assitant Manager
  • Store Manager


  • High School Diploma

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