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TSL/Assistant Store Leader Resume Example

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TSL/ASSISTANT STORE LEADER
Summary

Strong leadership skills with a great eye for detail. I am highly organized and enjoy doing paperwork. I developed a love for serving others while growing up in Girl Scouts. I am a Girl Scout Silver and Gold Awardee, promoted literacy in students, and assisted my mom in leading all of the Girl Scouts in Maury County. During my senior year, I completed the Leader In Training program by helping to start a new Girl Scout troop at my school, Zion Christian Academy. While in college, I was an assistant leader with my aunt for girls starting during their middle school years through their high school graduation.

Skills
  • Sales expertise
  • Documentation and recordkeeping
  • Accurate money handling
  • Retail merchandising expertise
  • Retail sales
  • Money handling
  • Teamwork
  • POS system operation
  • Customer assistance
  • Independent judgement
  • Inventory management
  • Reliable and dependable
  • Organized
  • Time management
  • Dedicated team player
  • Flexible schedule
  • Strong communication skills
  • Cash handling accuracy
  • Proficient in MS Office
  • Excellent time management
  • Report creation
  • Product organization
  • Dependable and reliable
  • Inventory control
  • Materials transport
  • Loss prevention
  • Superb sales professional
  • Cheerful and energetic
  • Flexible
  • Team leadership
  • Resolution-oriented
  • Store planning and design
  • Detail-oriented
Experience
TSL/Assistant Store LeaderApr 2018 to Dec 2019
Motherhood Maternity － Franklin, TN
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Supported sales management to optimize business development.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Kept store properly maintained to specific corporate standards.
  • Measured goal achievement by recording daily cash flow, reviewing sales reports and producing financial statements.
GEAR CONSULTANTAug 2017 to Apr 2018
BUYBUY BABY － FRANKLIN, TN
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
  • Helped customers by answering questions and locating merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Consulted with new and expectant parents in choosing baby gear to meet their personal lifestyle.
  • Maintained up-to-date education for car seat safety guidelines
Technical Support SpecialistJan 2017 to Aug 2017
IBEX Global － Spring Hill, TN
  • Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise.
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Multitasked across systems and applications and resolved broad range of technical issues.
  • Leveraged tools, resources and company procedures to address and diagnose problems.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Observed system functioning and entered commands to test different areas of operations.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
CHILDRENS APPAREL ASSOCIATENov 2014 to Dec 2016
Belk － FRANKLIN, TN
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
Education and Training
Some College (No Degree), Business AdministrationColumbia State Community College － Columbia, TN
PROGRAM COMPLETION DIPLOMA, MarketingMay 2009DISNEY COLLEGE PROGRAM － WALT DISNEY WORLD RESORT
Accomplishments

Successfully completed two consecutive seasons in the Disney College Program.

Assisted in "planting" Restoration Community Church

Activities and Honors

Girl Scout Silver Award

Girl Scout Gold Award

Girl Scout Leader In Training

Girl Scout Delegate

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Resume Overview

Companies Worked For:

  • Motherhood Maternity
  • BUYBUY BABY
  • IBEX Global
  • Belk

School Attended

  • Columbia State Community College
  • DISNEY COLLEGE PROGRAM

Job Titles Held:

  • TSL/Assistant Store Leader
  • GEAR CONSULTANT
  • Technical Support Specialist
  • CHILDRENS APPAREL ASSOCIATE

Degrees

  • Some College (No Degree) , Business Administration
    PROGRAM COMPLETION DIPLOMA , Marketing May 2009

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