Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hard working, organized. Meticulous and is consistent and dependable. Exceptional at doing all work to perfection. Energetic and friendly with people. Robust and ambitious. Performs tasks diligently and exceptionally. Always enthusiastic towards challenges in the workplace.
Skills
Merchandising
Money Transfer Systems
Good communication skills
Computer literate
Inventory management
Decision-making
Employee training
Organization
Clean and professional
Store growth planning
Customer outreach
Building brand awareness
Creating marketing plans
Driving business growth
Quality assurance
Experience
10/2019 to CurrentThird Key HolderClaire's Accessories | Traverse City, MI,
Processed sales orders and completed administrative tasks, including bookkeeping, purchasing, tracking and credit applications.
Exceeded specific team goals, partnering with staff to share and implement best practices.
Automated office operations, managed client correspondence and supplied record tracking and data communication services.
Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
Directed cycle counts every day and full audits every week.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Trained staff on material handling processes to reduce shipping times.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved issues with cash registers, card scanners and printers.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Set and confirmed requested customer appointments.
Answered 20 or more phone calls and emails per day.
Checked accuracy of system information and located missing details.
Undertook extensive market research to offer customers options tailored specifically to pet's nutritional needs throughout entire process.
07/2019 to 10/2019Floating Position Marriott International | Santa Clara, CA,
Verified adequate levels of supplies such as linens, trays, condiments, drink station supplies and restocked low items.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Unboxed, stored and organized incoming kitchen supplies with every delivery.
Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Re-stocked, organized and arranged service and food stations.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Delivered requested items to customers locations and presented invoices for payments.
Used strong time management skills to coordinate deliveries in timely manner.
11/2018 to 06/2019Retail Sales ClerkPoudre Pet & Feed Supply | City, STATE,
Drove sales by successfully employing strategies such as upselling and cross-selling.
Built customer loyalty by engaging with and identifying product needs of customers.
Assisted average of 20 to 50 customers per day in finding or selecting items.
Managed cash register operations using POS system, including processing sales and returns. Maintained accurate drawers to meet financial targets.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Promoted customer satisfaction by giving nutritional advice and recommending products based off of educational knowledge.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Completed all assigned training to stay updated on important policies and procedures.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
10/2018 to 11/2018Barista TraineeThe Human Bean | City, STATE,
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Described menu items to customers and suggested products based on stated preferences.
Memorized official and off-menu preparations to serve all customer beverage desires.
Gave details on coffee blends and preparation descriptions to customers.
Addressed and resolved customer concerns by accommodating customers to maintain loyalty and satisfaction.
Education and Training
Expected in 06/2017GED | Poudre High School, Fort Collins, COGPA:
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