Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature. Responsive team leader with strong organizational background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive professional with good communication skills and positive attitude.
- Quality Assurance
- Good communication skills
- Computer literate
- Clean and professional
- Merchandising
- Team leadership experience
- Results-oriented mindset
- Store growth planning
- Creating marketing plans
- Collaboration
- Reliable and trustworthy
- Word/ Office/ Excell/ Windows programming
West Memphis, AR, 12/2018 - 01/2021
I worked on the doctor's side of Visionworks as an Optometric Technician, which required giving patients a pre-exam before they went to see the doctor and providing them with options between contacts or glasses. Also began working on the retail side which involved more of selling and helping patients pick out the best eye wear that fit them best. Then learned how to communicate better with patients about their eyeglass needs or contact needs. Began working as a receptionist that then lead to being a Third Key Manager over the doctor's side of the office. I developed the following skills:
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Checked patient forms and insurance documents for proper formatting, grammar and spelling with our computer system.
- Organized and updated doctor schedules and monthly calendar obligations for various levels of management and staff.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
Oak Ridge, NC, 02/2018 - 10/2018
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Communicated and coordinated planogram execution with store management.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Kept work areas professional, organized and clean at all times.
- Greeted all store customers, offered assistance and thanked each for shopping with us.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Placed prices and descriptive signage to enhance displays and promote items.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Knoxville, TN, 07/2016 - 12/2017
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Tidied up, washed hands and assisted children in bathroom.
- Secured indoor and outdoor premises to protect children.
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
- Cared for five to fifteen children, ages three weeks to ten years old.
Milwaukee, WI, 08/2014 - 06/2016
- Built trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Met merchandise processing standards and maintained organized and accessible work area.
- Sold various products by explaining unique features and educating customers on proper application.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Prepared cash deposits up to $900 sometimes would be more depending on sales that day, with zero discrepancies.
- Answered incoming telephone calls to provide store, products and services information.
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School Attended
- West Kentucky Community And Technical College
- Mccracken County High School
Job Titles Held:
- Third Key Holder
- Merchandise Associate
- Child Caregiver
- Sales Associate
Degrees
- Some College (No Degree)
- High School Diploma
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