Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Dedicated and hardworking cashier successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Skills
Inventory Management
Financial Recordkeeping
Computer Proficiency
Implementing Pricing Strategies
Cash Handling and Reconciliation
Decision Making
Team Building and Motivation
Handling Complaints
Recruitment and Training
Sales Leadership
Merchandise Quality Assurance
Staff Coaching and Training
Health and Safety Procedures
Flexible Work Schedule
Merchandise Promotion and Display
Delegation and Supervision
Retail Operations
Handling Complaints and Inquiries
Customer Service Management
Employee Training
Good Communication Skills
Money Transfer Systems
Computer Literate
Quality Assurance
Team Leadership Experience
Results-Oriented Mindset
Clean and Professional
Product Assessments
Product Sales
Positive and Upbeat
Physical Stamina
Retail Industry Experience
Retail Security
Loss Prevention
Policy Enforcement
Multitasking and Prioritizing
Shelving
POS Terminal Operation
Education and Training
Ellet High SchoolAkron, OHExpected in 06/2004 – –High School Diploma: - GPA:
Experience
Claire's Accessories - Third Key Holder Concord, CA, 09/2022 - Current
Addressed employee issues and conflicts to provide input, feedback and coaching.
Operated cash register.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Set up visually appealing promotional displays.
Signed for incoming shipments in manager's absence.
Delegated tasks appropriate to individual employees to provide development opportunities.
Responded to safety and loss prevention incidents.
Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
Replenished retail merchandise and displays to deliver strong visual presentation.
Created schedules to keep store properly staffed during busy periods.
Organized and updated schedules to optimize coverage for expected customer demands.
Connected with customers to provide assistance and collect feedback to optimize operations.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Monitored cash drawers in checkouts to verify adequate cash supply.
Evaluated daily transactions for suspected fraud or criminal activity.
Suggested additional items and merchandise to boost sales.
Invited customers to participate in store activities and special events.
Maintained store and maintained appearance.
Progressive Logistics - Warehouse Packer Rocklin, CA, 06/2021 - 09/2022
Marked and labeled containers with accurate shipping information to prevent delays.
Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
Assembled cartons, crates and containers to prepare for shipping.
Inspected outgoing shipments to maintain quality assurance standards.
Trained new employees regarding warehouse procedures and standards.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Picked and packed orders using pick sheets and RF scan guns for accuracy.
Created shipping labels with complete details in warehouse management system.
Provided suggestions and feedback on improving departmental processes and work environment.
Stretched wrap and move skids to finished goods staging area.
Used tools, sprayers and cleaning solutions to disinfect work areas.
Used pallet jacks to move items to and from warehouse locations.
Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
Utilized proper techniques for lifting, packing and handling heavy objects.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Packaged items with appropriate materials to prevent damage during shipping.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Demonstrated great teamwork skills with staff members involved in production and transport.
Azria Health - Dietary Cook Great Bend, KS, 12/2016 - 12/2019
Prepared therapeutic diets and meals following oral and written instructions.
Properly stored food and handled all inventorying.
Devised new healthy seasonal menu items by researching latest health food trends.
Maintained routine meal schedules and serving times.
Answered product questions with up-to-date knowledge of sales and company promotions.
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and sanitation and safety issues.
Communicated with vendors regarding back order availability, future inventory and special orders.
Interacted with guests to obtain feedback on product quality and service levels.
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
Made meals in accordance with company standards and requirements.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Processed payments and kept close eye on customers to check for signs of theft.
Monitored inventory to maintain proper supply level.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
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