, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Persuasive, dedicated and decisive problem-solver with swift critical thinking and conflict management skills. Focused on contributing to company success while learning from established professionals. Seeking to take on challenging position with long term career potential. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Perusing a degree in International and Intercultural communications with a minor in anthropology. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Skills
Communications strategies
Writing releases
Research proficiency
Event coordination
AP style understanding
Team development
Strategy development
Problem resolution
Multitasking
Working collaboratively
Experience
10/2021 to CurrentThird Key HolderArdene | West Nyack, NY,
Signed for incoming shipments in manager's absence.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Set up visually appealing promotional displays.
Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Responded to safety and loss prevention incidents.
Organized in-store promotional events.
Monitored sales performance through analysis of sales reports and comparison shopping.
Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Calculated bill totals and tax amounts.
Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings.
08/2020 to 10/2021Front End AssociateCarlie C's Iga | Hope Mills, NC,
Maintaining tasks such as using the register, handling returns, and any questions a customer may have
Maintained clean and clutter-free front-end area.
Greeted customers upon arrival and offered assistance with locating store merchandise.
Processed and completed cash or credit transactions accurately.
Re-stocked check-out line and end-cap displays with new merchandise.
Operated register for cash, check and credit card transactions, maintaining accuracy.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
11/2017 to 06/2018Sales AssociateHand & Stone | Boca Raton, FL,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built trusting relationships with customers by making personal connections.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
06/2017 to 07/2017Camp CounselorManatee County Government | Bradenton, FL,
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Enforced discipline and policies to protect safety of recreational activity participants.
Coordinated and led group activities for campers and counselors.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
Prepared for inclement weather in advance by planning indoor activities.
Guided, mentored and counseled adolescents and at-risk youth to help achieve personal and spiritual goals.
Education and Training
Expected in 01/2018High School Diploma | Music Performance and ProductionBayside High School, Bayside, NYGPA:
Expected in 12/2020Associate of Arts | Liberal Arts and SciencesQueensborough Community College of The City University of New York, Oakland Gardens, NYGPA:
Expected in 01/2022Bachelor of Arts | Communications, Intercultural and International CommunicationsBaruch College of The City University of New York, New York, NYGPA:
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School Attended
Bayside High School
Queensborough Community College of The City University of New York
