(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of information systems and peripheral devices and training in computer maintenance. Motivated to learn, grow and excel in the workplace.

  • Microsoft Excel, PowerPoint, Word, and Publisher expertise
  • Windows 10 expertise
  • Report generation
  • Equipment safety
  • Team management
  • Relationship development
  • Problem resolution
  • Operational improvement
  • Customer service expert
  • Technical issues analysis
  • Application support
  • Data recovery
  • Software diagnosis
  • Technical documents comprehension
  • Quality assurance
  • Food Safety
  • Sales
  • Food Preparation
  • Cleaning
  • Inventory Control
  • Teamwork
  • Equipment and Instrument Sterilizatoin
  • Cash Handling
  • Payment Processing
  • Health and Safety Standards
  • Machine Operation
  • Customer Complaint Resolution
  • Lab result interpretation
  • Documentation and reporting
  • Multidisciplinary team collaboration
  • Quality control monitoring
  • Samples comparison
  • Data Analysis
  • Specifications understanding
  • Equipment calibration
  • SAP experience
  • Technical troubleshooting
Clovis Community College Clovis, NM Expected in No Degree : Computer Information Systems - GPA :
  • Member of Phi Theta Kappa
  • Continuing education in Computer Information Systems
Eastern New Mexico University Portales, NM Expected in No Degree : Psychology - GPA :
  • Member of Psyched In
Clovis High School Clovis, NM Expected in High School Diploma : - GPA :
  • Member of Clovis High Honor Society
  • Member of National Society for High School Scholars
  • Graduated with 3.75 GPA
Work History
Melaleuca - Temp Worker/Laboratory Technician
Knoxville, TN, 08/2020 - Current
  • Recorded, reported and posted test results using Excel and SAP.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Executed corrective actions when test controls were outside specified limits.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Compared consumable products against design and production specifications through quality and integrity checks.
  • Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
  • Performed routine preventative maintenance on all equipment parts and materials.
  • Completed recordkeeping, filing, and data entry duties.
  • Verified safe and proper disposal of hazardous materials and waste to avoid spills and accidents.
Clovis Community College - Help Desk Assistant
City, STATE, 08/2019 - 03/2020
  • Devised solutions to operations issues related to Pathway and Canvas, working closely via phone, email, live chat and web teleconference.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Office Depot OfficeMax - Service Advisor/Print Associate
City, STATE, 11/2017 - Current
  • Stitched and glued required areas, including endpapers and bindings, to secure final products.
  • Stayed up-to-date on modern bindery techniques to meet market demands and increase quality output.
  • Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
  • Trimmed book edges using appropriate tools, including cutting machines and hand cutters, to produce skilled finishes.
  • Trained new hires in quality and productivity standards to maximize team effectiveness.
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work.
  • Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
  • Worked with Tech Services to facilitate Optimization and Computer Troubleshooting projects, increasing profits and productivity.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Handled multiple calls per day to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving printer and networking issues.
North Plains Cinema 7 - Concession Stand Manager/Inventory Specialist
City, STATE, 07/2015 - 07/2019
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Coordinated concession operations and team, including food preparation and storeroom areas.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Excel worksheet formatting inconsistencies which led to accurate inventory numbers.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.

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Resume Overview

School Attended

  • Clovis Community College
  • Eastern New Mexico University
  • Clovis High School

Job Titles Held:

  • Temp Worker/Laboratory Technician
  • Help Desk Assistant
  • Service Advisor/Print Associate
  • Concession Stand Manager/Inventory Specialist


  • No Degree
  • No Degree
  • High School Diploma

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