Support Worker resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Retired Speech Language Pathologist with diverse skills including, knowledge and expertise in relating to both children and adults.
Distinguished interpersonal management and facilitatory skills.
Willing to take a risk, a challenge and "the bull by the horns" so to speak.
Hard working, accustomed to fast-paced environments. Quickly and effectively understands, documents and resolves concerns while understanding best practices.
Dependable and detailed-oriented with the ability to manage multiple tasks and priorities.
Skills
Working collaboratively
Report writing
Scheduling and calendar management
File and data retrieval systems
Customer service expertise
Documentation skills
Experienced with all speech and language disordered patients
Clean driving record
Computer literate
Flexible
Critical thinking
Planning
Decision-making
Multitasking
Organizational skills
Reliable and trustworthy
Friendly, positive attitude
Time management
Experience
Support Worker, 06/2020 - 08/2020 Vail Resorts – Broomfield, CO,
Provided quality direct customer contact as well as quality phone contacts.
Assisted with inventory to maintain adequate supply level and order necessary products.
Assisted with customer purchase of inventory.
Assisted with filing.
Assisted with completion of necessary court and legal documents for the transfer of purchased products.
Speech Language Pathologist, 08/2001 - 08/2019 Cadia Healthcare – Arden, DE,
Treated fluency disorders, language delays, articulation or phonology delays and voice disorders for students in Preschool through 12th grade.
Worked with students diagnosed with Autism Spectrum Disorders, Down Syndrome, Mental Retardation and Articulation and Phonological Processing Disorders.
Detailed interventions taken and student progress in written reports.
Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
Assisted in IEP goal development and gave professional input determining student progress.
Utilized appropriate testing and assessment protocols to evaluate students referred to program.
Devised individualized treatment plans by marrying field knowledge and unique student requirements.
Helped update curriculum according to student requirements by working alongside teachers and administrators.
Evaluated treatment goals and student progress on continuous basis.
Performed and documented initial exams and determined appropriate diagnoses.
Conducted regular IEP meetings to address educational concerns related to speech therapy.
Facilitated Speech and Language ARC meetings for other Speech Language Pathologists.
Supported student treatment plan and key objectives by involving families in therapy process.
Established realistic speech therapy goals for over 60 students annually.
Rendered highest quality of care when interacting with students and families.
Gift Shop Assistant, 04/2012 - 07/2012 Children's Hospital & Research Center – Oakland, CA,
Adhered to top-quality client servicing standards to promote overall satisfaction.
Responded effectively to customer questions and inquiries and provided information regarding products.
Processed sales, returns and exchanges using POS register system.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Used computerized register system to ring up customer purchases, process payments and issue receipts.
Gift Shop Assistant, 04/2011 - 07/2011 Grand Casino – Hinckley, MN,
Adhered to top-quality client servicing standards to promote overall satisfaction.
Responded effectively to customer questions and inquiries and provided information regarding products.
Processed sales, returns and exchanges using POS register system.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Used computerized register system to ring up customer purchases, process payments and issue receipts.
Education and Training
Master of Science: Communication Sciences And Disorders, Expected in 12/1988 - University Of Kentucky - Lexington, KY GPA:
Bachelor of Science: Communication Sciences And Disorders, Expected in 12/1986 - Murray State University - Murray, KY GPA:
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